Excellent Customer Service!!!

ASOS Reviews - asos.com
★★☆☆☆
2.2
31.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

katerwit's review of ASOS Reviews - asos.com

“Excellent Customer Service!!!”

★★★★★

written by katerwit on 09/10/2014

I order from Asos frequently. My orders always arrive on time and am typically very happy with the quality of the product I receive. Recently, there was a shipment delay that caused unexpected issues with my order. I wrote to Asos Customer Service and was assisted right away and treated extremely fairly. Their customer service was responsive, helpful and polite. I am even more impressed now than before. Every company is going to run into an issue here and there, it's how those issues are handled that determine how good they are. 5 Stars!!

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  • Customer Service

  • Quality of website

  • Value For Money

Asos.com's Response to katerwit's Review

Written on: 09/10/2014

Woop Woop! Glad you enjoyed your ASOS experience. Glad you understand that although we try our hardest to avoid these mishaps these things happened. Hope you love all your ASOS goodies and if you ever need any further help we're just a quick message away. ASOS Laura

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