Written on: 07/08/2014
I placed my first order and was so excited they had the shoe I was looking for. When it came it was the next size larger. I logged on to see if I made the mistake, and soon found out they were sold out in my size and just shipped the nearest thing. I also noticed that the price had gone down. I emailed them and they said there was nothing they could do. They included a 10% off coupon for my trouble. Very cold email and point blank. Ship our shoes back and keep an eye on the shoe. We may get it in again, we may not. The shoe isn't terribly big, but it's the point. They should credit me on the sale price at the very least. It went down before I even received them. Very poor customer service.
As rated by our community of reviewers
" Good, but could use Improvements " Read More
" Returns Policy is costing them custom. " Read More
" Great customer service and the product is just right " Read More
" Poor " Read More
" Great Products " Read More