no order received

ASOS Reviews - asos.com
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Alisonc276's review of ASOS Reviews - asos.com

“no order received”

★☆☆☆☆

written by Alisonc276 on 17/07/2014

Hello.i am from greece.i have made an order of 98 € from asos on 5th july.however, I haven't received my items yet.i have sent so many emails but no answer yet.i will ask them to get my money back. Never shop from asos again.

  • Terrible

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Asos.com's Comment

Written on: 18/07/2014

Hey we have alternative ways of contacting us, via Facebook or Twitter, just pop over your order number in a Private Message or DM and one of our skilled advisors will get this sorted for you. Thanks ASOS

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Asos.com's Comment

Written on: 18/07/2014

Hello, we're so sorry to hear about the problems you've had. We really do want to get this looked into further for you. Please could you kindly send over all the above information to us in a private message with your order number and email address via Facebook or Twitter, we'll then get on the case and get this sorted out for you. ASOS

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Antonis78's Comment

Written on: 18/07/2014

I HAVE SENT MANY PRIVATE MESSAGES TO ASOS CUSTOMER SERVICE AND I HAVE TAKEN THE SAME ANSWER AGAIN AND AGAIN AND YOUR ANSWER IS THAT YOU WILL RESPOND TO ME WITHIN 48 HOURS BUT NOTHING AGAIN.

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Asos.com's Comment

Written on: 18/07/2014

That's not what we like to hear! We want to get this resolved for you as soon as possible, which channel did you use to contact us? ASOS James

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