Product measurment

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AlexSilaghi's review of ASOS - www.asos.com

★★★☆☆

“Product measurment ”

Written on: 25/05/2014 by AlexSilaghi (1 review written)

Hey, I love your site and I have some pieces of advice for you: I strongly recommend you to do product measurment for all of your products,it will so helpful for customers not to buy wrong size. Yeah, I know that you have there the chest measurment and so on, but that would be great to know the lenght of t-shirt for example. Another suggestion would be to be careful with the prices from the application. Most prices on the application are diffent from the web site, and by different I mean expensive.
I tell you this because I really love your site and your products and I want you to be the best.

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Asos.com's Response to AlexSilaghi's Review

Written on: 25/05/2014

Hey AlexSilaghi, Thanks for the feedback, It's very appreciated . I completely understand why you'd want more sizes and measurements on site. After all, returning a wrong size can be a hassle. That's why we've made our returns incredibly easy to follow and complete. We do have our ASOS size guide on site which gives you all of the basics when looking for that right size. We also have our Visualizer which can be found above our size guide. This has all of the measurements that you'll need on it. From length, to check and shoulder. The other branded items we'll always recommend using the brands own size guide for help. We're always looking for areas to improve and this is one that we'd love to explore further in the future. ASOS Scott

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Asos.com's reply to Asos.com's Comment

Written on: 25/05/2014

Regarding the price difference on our app. The prices between them are the same and we'd never charge you more on one and less on the other. Our app in merely a quicker and easier way to shop on the move, being your number one fashion destination where ever you are. As we have quite a few sales on site it's possible that when checking on site and then again on our app it falls out of sale. If you do notice anything strange with the pricing of any item you can always private message us on Facebook or Direct message @ASOS_HereToHelp on Twitter for some help. ASOS Scott

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