poor quality product

2.2 / 5
32% of users recommend this
  • Customer Service

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Greenwoodtk365's review of ASOS - www.asos.com


“poor quality product”

Written on: 26/04/2014 by Greenwoodtk365 (1 review written)

Bought what i thought to be lovely leather chelsea ankle boots from asos only after a few times wearing them both heels have just literally peeled and come off!! not worth it for 40 pounds, and there is no way to contact asos directly to leave negative feed back very clever of them...

  • ankle boots £40

    Goods purchased & cost

  • On time


  • Customer Service

  • Quality of website

  • Value For Money

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Asos.com's Comment

Written on: 29/04/2014

Not what we like to hear at all. We're here 24/7 to help with stuff like this so feel free to contact us anytime. This can be on our Facebook page or our Twitter account. We also have a contact form on our Help Page which you can fill out to send an email over.

If you can pop a private message over to our Facebook page regarding this order then we'll get on the case as quickly as we can and get this sorted for you. ASOS Jennie

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