CUSTOMER SERVICE SUCKS

★★☆☆☆
2.2 / 5
33.0% of users recommend this
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UPSETWITHASOS's review of ASOS - www.asos.com

★☆☆☆☆

“CUSTOMER SERVICE SUCKS ”

Written on: 08/01/2014 by UPSETWITHASOS (1 review written)

I ordered a dress they sentthe wrong dress then replaced it after i asked for them not to send another dress. I asked them to just process my return ..they then they sent the right dress wrong size . I returned it now it has been nearly a month and customer service keeps giving the run around about crediting my return i ma about to repor thme to my card company.

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Asos.com's Response to UPSETWITHASOS's Review

Written on: 18/01/2014

I'm so sorry that your order was wrong and that you didn't receive the refund that you wanted. So that I can look into this for you please can you drop me a message with your order number and registered email to our Twitter account or via our Facebook Page. As soon as I have the details I'll get straight on the case for you. ASOS

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