Terrible service- don't even give them a try

★★☆☆☆
2.2 / 5
33.3% of users recommend this
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dailyshopper's review of ASOS - www.asos.com

★☆☆☆☆

“Terrible service- don't even give them a try”

Written on: 04/01/2014 by dailyshopper (1 review written)

I ordered my first item well intime for Christmas, they lost it, ordered a replacement, this time paid for quick delivery, this time they mailed they did not have it in stock and only refunded me for the item, contacted them twice by mail asking for my postage charge, still waiting. Waste of my money and waste of my time, Asos, never again...

  • 2 dresses

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Asos.com's Response to dailyshopper's Review

Written on: 18/01/2014

I'm so sorry that you didn't receive the service we'd expect you to receive. If you could drop the details over to on Twitter or via our Facebook page I'll be happy to take a look into this for you. ASOS Donna G

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