HIDDEN CHARGES- VERY DECEPTIVE

★★☆☆☆
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Guest's review of ASOS - www.asos.com

★★☆☆☆

“HIDDEN CHARGES- VERY DECEPTIVE”

Written on: 17/11/2013

SHIPPING IS NOT FREE, I WAS CALLED BY THEIR AGENT HERE IN NIGERIA THAT THE ITEMS I BOUGHT HAVE ARRIVED BUT I HAVE TO PAY FOR CUSTOM CHARGES. THEY ALSO DEDUCT TRANSACTION FEE WHEN PAYING WITH YOUR MASTER CARD>>> ALOT OF HIDDEN CHARGES...

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Asos.com's Comment

Written on: 18/11/2013

Sorry to hear you feel this way. We don't have any hidden charges and advise on customs charges on the website. Unfortunately these charges are beyond our control, but you can find out all the info you need on our website.

If you have any further questions you can contact us on our help page on the site or through social media. You can find us on Twitter or through Facebook on the ASOS page. ASOS Gabby

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