Consistently good shopping experience

★★☆☆☆
2.2 / 5
33.3% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS - www.asos.com

★★★★★

“Consistently good shopping experience”

Written on: 09/11/2013

I've been shopping with asos for a couple of years and have never had a problem with them. Orders were always shipped within 24 hours, with tracking numbers. Delivery was swift to my address in the USA, especially since I signed up for their new vip program. Customer service always responded to questions within 48 hours. The site frequently issues discount codes, so I rarely pay full price for anything. Regarding the clothing quality, no complaints there either. I have several pieces that really look like the designers put a lot of thought into them. In the few instances where an item did not meet my expectations, making returns was easy, and they refunded my money within days of receiving my return. Definitely one of the best places to shop online, and I'm puzzled by all the negative reviews here.

  • Good Quality

    Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Asos.com's Comment

Written on: 11/11/2013

Hey! Thanks so much for this wonderful review, it's truly brought a smile to my face and I will be passing this great feedback on to my colleagues. Thanks again and we look forward to you placing your next order with us. ASOS David

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