orders not delivered. endless wait. don't buy from them!

★★☆☆☆
2.2 / 5
33% of users recommend this
  • Customer Service

  • Quality of website

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Guest's review of ASOS - www.asos.com

★☆☆☆☆

“orders not delivered. endless wait. don't buy from them!”

Written on: 05/11/2013

My first and last time of ordering from them. Way over expected delivery. No news, no update. They only knows how to reply and tell you to wait! Too much. Im kinda surprised by their delivery service which totally sucks.

  • Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Asos.com's Comment

Written on: 07/11/2013

I'm so sorry to hear about this. So that we can take a closer look into this for you please send over your full query along with your ASOS order number to us either through our Help page.

If you'd prefer to get in touch on our social media channels you can tweet us. We're also on Facebook too so you can also send it through to us on the ASOS page. I look forward to hearing from you so we can get to the bottom of this. ASOS Julia

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Asos.com's Comment

Written on: 07/11/2013

Hey, I'm really sorry to hear you feel this way. If you would like to chat more about this, please send us over a tweet at @ASOS_HeretoHelp or drop us a message on our FB page. ASOS Chantelle

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