Written on: 02/09/2013 by Kirmea
I ordered some clothes of ASOS last night (Sunday) with next day delivery- as I placed my order quite late in the evening it wasn't a surprise that the "next day" the order was due to arrive was the Tuesday which was no problem, however when I received the confirmation email that the order had been dispatched (the next morning), I realised it was being sent to my old address rather than my current address! After panicking a while and frantically searching for some kind of customer service number (which ASOS apparently don't have) I stumbled across their facebook page late this evening (Monday). A pleaful post led to being asked to PM them about the situation and at 10:40 the night before the order was due to arrive, I received a reply from them saying they'd redirected the order to my current address but it would arrive just 1 day later! So relieved! Thank you ASOS! Looking forward to receiving my parcel and will definitely continue shopping with you in the future!
As rated by real users
"I always choose MensUSA for th..." Read More
"Nice webstore experience" Read More
"I heart my kids' kankens." Read More
"Very POOR Service" Read More
"Blue Box Socks" Read More