consistently good

★★☆☆☆
2.2 / 5
33% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Deetan's review of ASOS - www.asos.com

★★★★☆

“consistently good”

Written on: 22/07/2013 by Deetan (1 review written)

I live and work in Tanzania so I often use Asos and in a year with approx 12 items ordered, I have had only one dress that came that I didnt like. Postage to here from the UK is less than 3 weeks and there are many great bargains in the 70% reduced section. I have not had to use returns or customer service so cannot comment on this. My favorite part of the website is the video of the model wearing the clothes, this is a big help in deciding if the how the clothes look in real life.

  • Goods purchased & cost

  • Quality of website

  • Value For Money

Visit asos.com

Asos.com's Response to Deetan's Review

Written on: 23/07/2013

Hey Deetan, thanks for the feedback and I'm so glad to hear that you've been able to grab some bargains in the ASOS sale. If you ever have a query you can reach us through email on care@asos.com or you can get in touch with us on our social channels on @ASOS_heretohelp on Twitter, and by searching 'ASOS' on Facebook. Thanks, ASOS Gabby

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Darrylwife's reply to Asos.com's Comment

Written on: 03/08/2013

If you ever have a customer service need you will change your review . The customer service department is the worst ever. Soon enough this will begin to affect their business

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Asos.com's reply to Darrylwife's Comment

Written on: 03/08/2013

Hey,

I'm sorry to hear that your customer service experience doesn't match up to this customers review.

If there is anything at all you'd like to discuss with us, I'll be more than happy to look into things for you.

Send us over a email to care@asos.com putting Twitter as the subject, a tweet to @ASOS_HeretoHelp or a Facebook message on our page ASOS.

ASOS Kym

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