AWFUL AWFUL AWFUL

★★☆☆☆
2.2 / 5
33.5% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of ASOS - www.asos.com

★☆☆☆☆

“AWFUL AWFUL AWFUL”

Written on: 16/07/2013

ASOS

= unable to let you know where your order is at any point in time.
= do not bother to update your order's status or call you

Others like Zalando, Amazon etc...do much better.

VERY DISAPPOINTED and still waiting to get an order placed over a month ago.
A star is way too much

  • Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Visit asos.com

Asos.com's Comment

Written on: 18/07/2013

Hello, I'm really sorry to hear you're still waiting for your order to reach you. So that I can get this checked out for you, please send over your order number along with your full query to care@asos.com putting 'review centre' as the subject line. We're also social, so you can reach us on Twitter on @ASOS_heretohelp or on Facebook by searching 'ASOS'. I look forward to hearing from you to get this sorted out. Thanks, ASOS Gabby

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Darrylwife's Comment

Written on: 03/08/2013

Your story sounds like mine.. Thanks for the websites. Www.zara.com is an awesome one with great clothes at great prices

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Asos.com's Comment

Written on: 03/08/2013

Hey,

If there's anything you'd like to chat with us about - we're hear 24/7.

If you'd like me to check anything out for you, send me over a email with all the deets to care@asos.com putting Twitter as the subject, or pop a tweet to @ASOS_HeretoHelp or a Facebook message on our page ASOS.

ASOS Kym

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