Canadian shoppers beware

★★☆☆☆
2.2 / 5
33% of users recommend this
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Guest's review of ASOS - www.asos.com

★★☆☆☆

“Canadian shoppers beware”

Written on: 21/06/2013

I was very happy with the clothes i received. Their website was easy to navigate. However I was forced to pay a very large tax on the clothes i bought. You should beware of buying here because of huge customs fees. I live in Quebec so it is probably larger here but beware!

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Asos.com's Comment

Written on: 26/06/2013

Hey, we'd love to help on customs charges but they are set by your local customs office and sadly we have no control over these. We do have a few tips though to avoid large fees in the future:
1. The weight of the parcel is a large factor in this so splitting orders down can help.
2. The value of the parcel is also a factor so again any large items could be placed as a solo order.
3. If you check with your local customs office they should be able to give you an idea of he thresholds for charges and this may help bring them down.
If you do need anything please drop us an email with the subject 'Review Centre' or drop a tweet/facebook message and we'll be happy to help. ASOS Thomas

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