My two day delivery has taken 8 days so far...

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Karinadyk's review of ASOS - www.asos.com

★☆☆☆☆

“My two day delivery has taken 8 days so far... ”

Written on: 29/04/2013 by Karinadyk (1 review written)

Unreliable-- avoid!! Initially, I was so excited to find and order a dress from the website. The prices seemed pretty good and it looked like the clothes were good quality. Hmm... I should've realized it was too good to be true. They have sent me 4 emails saying they will check and get back to me in 4-6 hours. NO one has called. I have a wedding to go to in 3 days and the ONLY reason I ordered this dress is because they promised two day delivery free on order over $150. I ordered the 8 DAYS AGO and I checked the status online and it is still not in-route. I highly doubt I'll ever shop here again, I can understand a one or two day delay but it's been 6 additional days!!! I've never had this happen to me before.

  • Light green cocktail dress: $165

    Goods purchased & cost

  • Still waiting

    Delivery

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Theboydavid's Response to Karinadyk's Review

Written on: 02/05/2013

Damnit, I have prom to go to and I hope this does not happen to me... I was planning on returning items as well if they didn't fit correctly but with some of these poor ratings I'm a bit skeptical now.

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Asos.com's Response to Karinadyk's Review

Written on: 02/05/2013

Hello, I'm really sorry to hear your order hasn't arrived and that it has been delayed. Not to worry though we'd love to get this sorted for you. If you send an email over to us at care@asos.com with all the order details in and the subject as Review Centre, we can get this sorted out. You can also message us at on our Facebook page or by tweeting @ASOS_HereToHelp. Sorry for the delay, ASOS Thomas

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