Bait & Switch - Buyers Beware

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  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of 123Mountain - www.123mountain.com

★☆☆☆☆

“Bait and Switch - Buyers Beware”

Written on: 04/09/2013

I ordered a pair of Swix CT7 poles that the website said had Swix Just Click handles. It said that the poles were available. They finally shipped after over 4 months. The poles that arrived did not have the Just Click handles. They claim that I received what I ordered and that I could ship them back if I am unhappy. I don't think I should have to pay return shipping for an item that is not what was described on the website. My complaint is the same as many on the BBB website which gives them an "F" grade and has revoked BBB accredidation from them. I would not order from this company as what you order will probably not be what you receive.

  • Swix CT7 Poles - $49.95

    Goods purchased & cost

  • A few weeks late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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