Really poor customer service & bad attitude

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Stroll-on Baby - www.stroll-on.co.uk
★★★☆☆
2.8
From 20 reviews
45.0% of users recommend this

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O'Connelles136's review of Stroll-on Baby - www.stroll-on.co.uk

“Really poor customer service & bad attitude”

★☆☆☆☆

written by O'Connelles136 on 17/10/2014

i shopped around for a pushchair that i needed same day, i found one local but it was much more expensive than mothercare & babys R us but these people had it in stock, i went online to buy it and it was £300 (£50 more than both mothercare and Babys R Us) but i needed it, i bought it online so i could go and collect it but it put a charge on for postage and packing?? i phoned the rudest woman in the world at the Plymouth store and she said 'WELL ITS £320 IN STORE SO U GOT A BARGAIN' i told her that its was £300 online and how much it was locally but she refused to give me back the £5.... I was rudely told if you dont like it then get a refund....then my wife called to speak with her and she was just as rude to her as well.
really poor customer service, god help anyone who has a problem with the item they buy there.....

  • Cossatto twin stroller £320 (£70 MORE THAN MOTHERCARE OR BABYS R US!!!!!!)

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Redbeetle's Comment

Written on: 18/10/2014

If its the manager you spoke to , she is really rude.She had my honest review removed from this page. Made myself and pregnant daughter (at the time) cry . Totally rude and unhelpful

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