Written on: 31/03/2014 by Wazzee (1 review written)
I ordered a buggy from Kiddies Kingdom and used a discount code that was accepted on their website, the order and payment went through and I received an order number and emailed order confirmation from them confirming the discounted price. I then received an email from their customer services the following working to day to say that there had been a mistake and the discount code should not have been used on that model, I was shocked that they then wanted to charge me another £36 for the buggy. Kiddies Kingdom have so far refused to fulfil my order at the price that they accepted my order at.
I believe the error is on their website and they should not have accepted my order if the price was not correct.
Very disappointed with their poor customer service and will never buy anything from them again!
As rated by real users
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