Awful customer service

Click here if this is your business
Kiddicare - www.kiddicare.com
★★☆☆☆
1.9
From 172 reviews
23.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Jo29's review of Kiddicare - www.kiddicare.com

“Awful customer service”

★☆☆☆☆

written by Jo29 on 05/01/2014

Went to the Lakeside store in Thurrock. Wanted to get a new car seat, so potentially an expensive purchase. No one came to help, all people in uniform deliberately avoiding eye contact, when eventually managed to speak to someone was told to take a ticket and queue just to ask a simple question. Informed by text message we would be seen to in 70 minutes time. To ask advice? REALLY? Went to customer service desk to avoid having to wait so long to find out if the product was at least in stock to justify the waiting time, very unhelpful attitudes and answers. Will be avoiding at all costs in future. Kiddicare has lost a customer.

  • Goods purchased & cost

write a review
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0
Report this review

Share this Page

Business Owner?Claim your free Review Centre Star Rating badge now!
Claim your item page Take control of your reviews by setting up
your free Business Account