Just4baby - www.just4baby.co.uk Review

Worst company ever!

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★★☆☆☆

2.3 / 5

From 60 reviews

31.7% of users recommend this

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Caroksn's review of Just4baby - www.just4baby.co.uk

★☆☆☆☆

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“Worst company ever!”

Written on: 01/06/2012 by Caroksn

This company was the worst company I have ever shopped with! There was no customer service at all! There phone lines was always busy and there voicemail was always to full to be able to leave a message. When I eventually got through to them they said they would call me back on 3 separate occasions which they never fulfilled there promise. I sent endless emails to which I got no replys. Everytime I called I was told it would be at the end of next week, or they are just awaiting on a delivery. They took my money straight away and was not willing to help me at all. The people who answered the phones were always rude or could not help me. I have now requested a full refund after waiting 2 MONTHS for my order. Fingers crossed the refund goes smoothly!

Craftytinkerbell's Response to Caroksn's Review

Written on: 20/06/2012

omg I am going through something just like you, we bought the babystyle Oyster in February;..the 4th to be exact, they sent my daugter the pram within a weelk but no colour pack, I contacted them and they said they had put a note in the box saying it was to follow, well 4 months have passed and still no colour pack, I rang again today and some young bloke was so rude to me, I am now getting hubby to call, he said if they do not send it out this week he is going to drive down to their shop and dump the pram back with them and get a refund, my grandson is now one month old and still does not have the pram we paid for.....totally disgusting customer service, never repky to emails and you dont get what you paid for. Jules

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