Terrible service - Avoid at all costs

Glasgow Pram Centre - www.glasgowpramcentre.co.uk
★★★★☆
3.8
72.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

paul_01_07's review of Glasgow Pram Centre - www.glasgowpramcentre.co.uk

“Terrible service - Avoid at all costs”

★☆☆☆☆

written by paul_01_07 on 29/07/2013

Despite ordering pram and furniture from this joke of a business in February they still have not fulfilled the order 2 weeks after the baby has been born. I do not have a canopy hood for my carrycot as it was missing from the original order and has left me unable to use the carrycot. I also do not have the car seat despite being guaranteed off 3 separate members of staff that it would be there on 3 previous dates. They are quick enough to take your money but customer service is shocking. It is impossible to get through to anyone on the phone to chase things up and they never call to explain why things are not there. The manager was full of excuses and passed the blame which still leaves me missing 2 vital components from the travel system.

  • Travel system and nursery furniture

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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