Written on: 23/02/2013 by glrawson (1 review written)
Having placed an order for a solid oak nursery set in January with a promised delivery date of mid-march, we have been let down terribly by this company. Just 4 weeks before our baby is due (23rd March 2013), the GlasgowPramCentre called to inform me that my order would be delayed until mid-May!!! The reason stated for the delay was delays in production and the Chinese New Year!!! A Chinese New Year that happens every year, you would think they would be prepared for this event when scheduling deliveries.
Not only have they had £675 of my money for nearly 2 months, I am now left with the task of having to purchase inferior quality goods due to having insufficient time to place an order elsewhere.
Having placed our trust in this company to deliver we have been let down with the most important order for our new arrival. "Sorry" is simply not good enough.
As rated by real users
" Shockingly incompetent organisation " Read More
" Terrible customer service! " Read More
" Fantastic company, definitely recommend!! " Read More
" Fantastic service " Read More
" Avoid at all costs " Read More