Pinkcasino.co.uk Reviews - www.pinkcasino.co.uk

★★★★☆
4.2 / 5
32
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★☆☆☆☆

“You will Jump through hoops to get winnings, delaying...”

Written on: 16/04/2016 by IanandVal (2 reviews written)

Had a good couple of wins, only to get blocked withdrawals until they received photo copies of Driving licence, Bank details and utility bills. Not confident at all as to Data protection issues, and im sure this is just a delaying tactic towards paying out, quick enough to "take" money deposited. will make sure I get my winning and will close the account. I dont get this hassle with BGO or Virgin Games. learnt a lesson and wont use again… Read Full Review

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★☆☆☆☆

“Worst ever”

Written on: 14/03/2016 by Johnnyr478 (1 review written)

Signed up to pink casino took the 10pound bouns i managed to meet the wagering requirements of 990 and won 249 went to withdraw but could only withdraw 50 as i hadnt made a deposit so i withdrew the 50.after a while i decided to deposit 10pound so i could withdraw the rest as i had met the requirements and won it.next day i decided to cancel one of my withdrawals to see if i could win more which i did at this point i had won 380 all together so requested withdrawal to be told 2days later… Read Full Review

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★☆☆☆☆

“Finally paid!”

Written on: 03/02/2016

Ok so went on the pink casino app did not take any bonus at all played my own money and won some more ... Great went to withdraw says withdrawal successful 5-7 days .. No problem in waiting EXCEPT .... On day 5 I contacted live chat there's no phone number for pink casino to be told I have an email requesting documents to prove who I am if you don't read your emails your screwed! All documents sent off plus lots of emails asking how they can withdraw my money without proof but can't give me… Read Full Review

Yeoyeo2's Comment

Written on: 23/02/2016

Same 2 months now they are holding £180 REALLY REALLY BAD SITE

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★☆☆☆☆

“hoping to get paid”

Written on: 18/01/2016 by jbw372 (2 reviews written)

have won no bonus used want to withdraw shocked to see no phone contact available get asked for id which is fine as is the law asked live chat to confirm they have all docs needed says only can be verified by email emails they are not part vip team emails say they got your emails but dont confirm they have all they need live chat host saying payment processed website indicates that it is still pending reading reviews posted earlier wish i had read them before using pinkcasino hope i get paid… Read Full Review

Jbw372's Response to jbw372's Review

Written on: 18/01/2016

now have email confiming docs and advice that payment will complete will post
progress

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Jbw372's reply to Jbw372's Comment

Written on: 19/01/2016

payment showing as completed will post again when money hits account
timespan to get paid about the same as other casinos
if there was a contact telephone would be a big bonus
if the live help had not said payment was completed when still pending
probably would have held off before giving review
if money hits account would move the star up to 3 games loaded played fast and smooth
if there was phone number contact would give a 4

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Kas23's reply to Jbw372's Comment

Written on: 21/01/2016

I'm actually having the same problem sent details today it's day 5 didn't realise they needed all that info had an email to say they are looking. At documents tomorrow is day 6 ... Hoping I get paid 2 !! have u got your money yet???

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★☆☆☆☆

“Rip off ”

Written on: 17/01/2016 by Elementary2003 (1 review written)

Played £10 and£10 bonus deposited £50 then £15 won £30 tried to withdraw it but couldn't as they wanted bank card pictures driving license and recent utility bill. Told them I wasn't prepared to send these as they are private and confidential told me my account was suspended until. Provided these so hold them to enjoy ripping me off and enjoy the money they ripped me off. Avoid at all costs… Read Full Review

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★☆☆☆☆

“please people avoid at all costs”

Written on: 08/01/2016 by McCannuh285 (1 review written)

I somehow managed to win £350 9 days ago immediately withdrew and still not received my winnings. Days later they contacted me saying I had to confirm my identity by sending a photo of my bank card which I did immediately,three days I waited for a response when I got one they said could I now send in a handwritten letter stating its my card which never bothered them when I was depositing,I have sent 12 emails which have all been ignored done a live chat which was useless, pink casino have the… Read Full Review

Jbw372's Comment

Written on: 18/01/2016

have you been paid now i am in the same boat as you

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★☆☆☆☆

“Rip off bad customer service”

Written on: 21/11/2015 by harrykabangy (1 review written)

BE warned I deposited 10 pounds, played roullette, i won 159 pounds, they will not let you take any money out,not even your original stake, If i could i would take them to court, you cant contact by telephone, big big rip off avoid, and please tell your friends on face book e.t.c… Read Full Review

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★☆☆☆☆

“SHOCKING!!!”

Written on: 13/10/2015 by gregezard86 (1 review written)

Opened an account and deposited £10 and used the £10 free sign up bonus, got out to £580 playing roulette, then got told as I used my free £10 bonus I have to wager £750 before I can withdraw and roulette does not count towards wagering, only slots and blackjack counts towards half, AVOID AT ALL COSTS, tried speaking to some one on live chat and they just kept disconnecting from me when I said I wasn't happy having deposited my own money!… Read Full Review

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★☆☆☆☆

“Request too much personal info before releasing winnings”

Written on: 16/09/2015 by Disgruntledbloke (1 review written)

This site requests all the personal details we are advised never to reveal in order to prevent identity fraud. They take your money then refuse to pay up until you give them the details. Imagine all the £10's they take without ever having to pay out winnings! Steer clear and read the Terms and Conditions before joining....or save the trouble and go elsewhere!… Read Full Review

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★☆☆☆☆

“Game errors and deposits not credited when I ...”

Written on: 09/09/2015 by Amy25678 (1 review written)

Game errors and deposits not credited when I approached pink casino about this they passed me off and then ignored my emails… Read Full Review

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★☆☆☆☆

“Dont close account then open new one !”

Written on: 21/07/2015 by chippyboy2003 (1 review written)

I closed an account or so I thought. Then a few months later opened a new one and won £840. after being allowed to deposit and bet for a few days I tried to make a withdrawal. I was then informed my old account was still active and I had breached their Ts & Cs by having 2 accounts And my winnings were void. Don't open a new account. You're old one will still be classed as active. You can deposit all day but not withdraw… Read Full Review

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★☆☆☆☆

“WASTE OF MONEY”

Written on: 09/07/2015 by SierraMonahan292 (1 review written)

If you accept the bonus you cannot withraw any funds until you reach 850 which is dufficult to reach and unlikey. When you remove the waggering limit they remove all the funds in your account. At this time I had over 100 pound in my accout. The support staff were rude and unhelpful… Read Full Review

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★☆☆☆☆

“Customer and VIP service the worst ever”

Written on: 27/06/2015 by Dawny1975 (1 review written)

On many occasions I have contacted support and my supposed VIP mananger , I never get any reply from her at all and customer service takes days to get a response from..there is no contact number it's awful service… Read Full Review

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★☆☆☆☆

“Do not go on this site ”

Written on: 13/04/2015 by Lostall (1 review written)

do not go on this site you will lose all your money stay off this site I wish I had read the review before going on here I have spent a lot of money with no return… Read Full Review

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★☆☆☆☆

“A poor casino in my experience”

Written on: 01/04/2015 by WyattBradley (1 review written)

i find the variety of games on pink casino to be average, notwithstanding the fact that the games are a rip off, but i find pink casinos methodology for promoting varuous schemes such as 50% cashback on deposits to be deceptive to the point of decieving customers out of their money. in the promotion they highlight 50% cashback on your losses over that weekend but omit to say that the 50% is only up to £50 even if you lose £1000 you only get £50 and then it isnt yours its tied up by… Read Full Review

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★☆☆☆☆

“WORST CASINO SITE EVER!!”

Written on: 31/03/2015 by charlottelou (1 review written)

This is the worst casino site ever. Please never use this site, you are wasting your time and money… Read Full Review

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★☆☆☆☆

“it's to fixed”

Written on: 19/03/2015 by tiggerrrx (1 review written)

Me and my partner both got a welcome bonus and both on separate occasions played roulette we both lost the welcome bonus as the ball always landed on black 10 times on 2 different occasions and 2 different accounts bit dodgy isn't it and how it started to buffer when the ball was on the table total fix stay away lucky we hadn't actually uploaded any money ourselves otherwise would be extremely unhappy… Read Full Review

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★☆☆☆☆

“stay away”

Written on: 16/03/2015 by Jacobs245 (1 review written)

when you win they will not let you withdraw money… Read Full Review

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★☆☆☆☆

“***DO NOT USE WEBSITE!!”

Written on: 11/02/2015 by tdDavis197 (1 review written)

Firstly have to meet a wagering bonus that can only be done with specific games which aren't clearly marked. I won a ton of money on roulette and it did not affect the wagering bonus amount. When I requested to withdraw my money, I was asked for a photocopy of my driving license, and the FRONT and BACK of my debit card. They also asked for a utility bill, all of the ingredients for fraudulent activity. I then requested a cheque as that way it has to be sent to the adress used and it also has to… Read Full Review

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★☆☆☆☆

“Rip Off Website”

Written on: 07/01/2015 by 103Ralston (1 review written)

Dont touch this website, wagered £500 , payout % extremely low and free spins on slots are almost non-existent. Steer well clear and spend your money elsewhere, you have been warned… Read Full Review

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