written by Kochuw454 on 01/04/2014
The way they run their operations is entirely unethical and I want to warn other people against using this online casino because of a high risk of being ripped off. I have quite a lot of Bitcoin to spend and I enjoy online gambling, but not when a seemingly legit online casino, like Bitzino, take my hard earned crypto currency. My initial deposit of over 2 Bitcoins at the time when BTC was at $900 per coin went through ok, and I was able to play for a while without any issues at all. My winnings were paid out to me in a timely manner on a regular basis, but that stopped very quickly - as soon as I won a larger than normal amount. I wanted to withdraw my winnings quickly because Bitcoin was starting to slowly lose its value, but Bitzino obviously had other ideas. I kept getting an error message when trying to withdraw my Bitcoin into my wallet, and I sent a message describing the issue to Bitzino’s support team. The ticket was left unanswered for more than two weeks. During this time I was still playing and had a few more, albeit smaller wins. My ticket was still unanswered. By the time Bitzino decided it was finally time to send me a reply, Bitcoin was down by $200. I feel like I was scammed out of a portion of my winnings because it seems Bitzino was just waiting to see if they could pay out significantly less than what they actually owed to me. Their customer support is slow and inefficient and withdrawing my Bitcoin took way too long. I have lost money and I will definitely never deal with Bitzino again.
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Johnny969's Comment
Written on: 03/04/2014
Yeah they did t he same thing to a friend of mine. He turned to everyone except the FBI. Everyone knows they are a complete scheme!
Sidneyb1974's Comment
Written on: 29/04/2014
Stay the heck away from them!