Trouble with roof bars

Click here if this is your business
The Roof Box Company - www.roofbox.co.uk
★★★★★
4.7
94.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

McCaffrey1963's review of The Roof Box Company - www.roofbox.co.uk

“Trouble with roof bars”

★★★★★

written by McCaffrey1963 on 27/01/2015

I ordered roof bars for my new Citroen Grand C4 in accordance with Roofbox part numbers. When they arrived they didnot fit. Contacted Roofbox to clarify part numbers etc.They were very helpful with suggestions of fixing problem but these did not resolve the problem.
I then checked with Thule and they had the same p/nos.
By this time the "returns period" had expired but Roofbox allowed me to return the items for a full refund.
This, in my opinion, shows that the firm believes in good customer service.
I would not have any problem in recommending Roofbox to anybody. They do a good job with its customers always in mind.

  • Goods purchased & cost

  • On time

    Delivery

  • Customer Service

  • Quality of website

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0