Renparts Ltd Reviews - www.renparts.co.uk

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★★★☆☆
2.9 / 5
16
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Latest Reviews

★★★★★

“best service ever, fantastic service thanks guys”

Written on: 13/01/2016 by art3025 (1 review written)

i would like to thank your staff at Gainsbourgh for such speedy service i phoned on Thursday 7th Jan at 12.45 for a caliper for my Renult car and Recieved the part at 08 50 am fri 8th jan, my car was booked in for the Monday 11TH but was repaired and back on the road on fri 8th thank you all for such speedy service wow fastes ive seen yet you deserve ten ********** for the service Ive Recieved and will call again,IN fact i will need more spares very soon will defenently give you guys a call… Read Full Review

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★☆☆☆☆

“DON'T GO THERE”

Written on: 21/12/2015 by ReaganNeville (1 review written)

DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES Even if you are desperate, they are awful. Ordered parts from them, one arrived after 8 days, incorrect part, others got lost. Eventually arrived after I had my car fixed and they were broken so no use to anyone. I was promised a refund, that was 6 weeks ago and I am still waiting. No-one ever calls back, terrible customer service, lie after lie after lie. I even had to pay out of my own pocket to send the broken parts back to them. Wish I… Read Full Review

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★☆☆☆☆

“recon engine”

Written on: 25/11/2015 by Finch174 (1 review written)

Bought a Renault recon engine. After waiting for 5 weeks it finally arrived.Fitted engine,it was using 1 litre of oil per 1000 miles. Took it back out and sent it back. Four weeks later after numerous phone calls, had it back.Took it to an independent certified assessor for a report. The engine was in a terrible state.Faults to numourus to mention. SCRAP DO NOT DEAL WITH THIS COMPANY … Read Full Review

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★☆☆☆☆

“Do not touch this company it is by far the most...”

Written on: 02/11/2015 by Marsh120 (1 review written)

Do not touch this company it is by far the most unreliable business I have dealt with . Car went in for 2 days came out after 2 Weeks and still not right . Next visit Trading Standards… Read Full Review

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★☆☆☆☆

“DO NOT GO NEAR THIS COMPANY-SHOCKING”

Written on: 30/10/2015 by Amymac85 (1 review written)

Told lie after lie after lie. What a terrible company, two weeks ago I took my car in and was told it would be looked at on the Wednesday, then a mechanic 'rang in sick' so it would be looked at Monday, then they 'had a problem with a Suzuki'- not my problem! Every day since Iv been promised my car back 'tomorrow', tomorrow never comes now I'm told Monday. Absolute disgrace. Will never use again and warn people not to go near them… Read Full Review

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★☆☆☆☆

“Poor!!!”

Written on: 29/10/2015 by Dejas500 (1 review written)

Ordered some headlights from this company. Paid £10 delivery for arrival in two days. Ordered on the 17/10/2015 finally received it on the 29/10/2015 after numerous calls. No refund offered for delivery. Poor service, didn't seem bothered about my custom… Read Full Review

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★☆☆☆☆

“GO SOMEWHERE ELSE!”

Written on: 27/06/2015 by richiebriggs79 (1 review written)

I ordered a backbox. Didn't arrive after 6 days. Called them up and said it was late and would arrive 3 days late on the Tuesday. On the Wednesday they told me it was lost and they would send one out next day and would arrive Friday. Saturday they decide to tell me it wasn't sent out because it was damaged.didn't bother to tell me before. Now a refund will take 3 working days even though they took the payment instantly. Their delivery service is rubbish and communication just as bad. Had to… Read Full Review

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★☆☆☆☆

“No comment ”

Written on: 25/05/2015 by qiGlass493 (1 review written)

Waiting for parts over 3 weeks and nothing , now waiting for money back 1 week. No recommended… Read Full Review

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★★★★★

“FANTASTIC SERVICE”

Written on: 20/04/2015 by FastcarF1 (1 review written)

Hi Everyone Needed some parts for my R26 F1 hanbrake and rear calliper,called Ren Parts on Tuesday and ordered over the phone ,parts duly arrived on Friday but handbrake for a Megane was sent and not for R26 Called Ren Parts and explained problem ,new part was despatched without old part sent back and new handbrake again arrived within four days ,correct part this time :-) I returned the original handbrake and my bank account was credited within 3 days Fantastic service,helpful staff,would I… Read Full Review

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★★★★★

“Awesome service schuss alloy wheel”

Written on: 22/12/2014 by Storym (1 review written)

I can't praise these guys enough. I purchased a 2011 megan convertible from a Renault garage for my wife we didn't notice until 4 months later that the car had no spare wheel it didn't even have a jack how rediculas is that I paid over £12'000 for a car with no spare or jack! They tried to tell me a spare would not fit in the car as the space was needed for the convertible roof ( what a load of old rubbish) I called these guys at renparts and asked them if they could supply a spare alloy at… Read Full Review

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★★★★★

“Excellent customer awrvicw”

Written on: 05/11/2014 by Jona857 (1 review written)

I needed a front suspension strutt for my Clio DCI and had great service over the phone and my part arrived very quickly. I was able to get my car back on the road without spending a fortune. Will use Renparts again. Thanks… Read Full Review

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★★★★★

“A Top Drawer Company”

Written on: 20/09/2014 by anbackway (2 reviews written)

This is the second time I have used RENPARTS and I have nothing but praise for the company. The attitude of staff, whether via e-mail or in person on the phone is 1st Class. I recommend them without hesitation both on price and delivery. You will not do better… Read Full Review

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★★★★★

“Starter Moter / Various Parts”

Written on: 07/09/2014 by cah1982 (1 review written)

Have used many times in past, excellent service as always… Read Full Review

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★★★★☆

“Good customer service, with quality parts”

Written on: 31/08/2014 by Thomastaccollins (1 review written)

Renparts hold a good stock of parts for rare and sporty Renaults aswell as run of the mill cars. I found they were pleasant to deal with. I ordered a rare Clio 197 interior. It was in great condition. It was missing a switch panel which was shipped to me quickly free of charge. I was a happy customer and I'm sure I'll deal with them again… Read Full Review

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★★★★★

“excellent service”

Written on: 31/08/2014 by Houston402 (1 review written)

Renparts found the part I needed at a great price. Their staff were all corteous and helpful and I would have no hesitation going back to them for parts in the future. Bob, Southport… Read Full Review

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★☆☆☆☆

“Item not received, replacement never sent out as promised.”

Written on: 04/06/2014 by Alece132 (1 review written)

I waited a couple of weeks after being told 5 working days for delivery and still did not receive my part. I was then told a replacement would be sent out but it would take another few days as somebody would have to take the part out of a car (I only wanted an oil dipstick). After another couple of weeks I called and was told the replacement had not been sent out due to a member of staff being off (but not the one who had been dealing with my query and knew I was waiting). Nobody bothered to… Read Full Review

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