Don't use MyTyres!

My Tyres - www.mytyres.co.uk
★★★★☆
4.4
89.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of My Tyres - www.mytyres.co.uk

“Don't use MyTyres!”

★☆☆☆☆

written by on 20/01/2016

I ordered 4 winter tyres on 14 December for fitting on the 28th. They sent the wrong size - 20" instead of 21". They collected these and sent replacements on 6 January but when I went to have them fitted it turned out that this time they had sent one 21" and three 20".

Surely getting the right size tyre first time is a basic requirement for any tyre company! The fitting company said that they are a nightmare to deal with as they never supply any information about who orders the tyres - they just turn up and you have to do all the work checking if they have arrived and identifying your own order.

Although they have a UK website address they are a German company and everything is done from there.

So over three weeks after my original order I cancelled it as it was getting urgent to get winter tyres. I asked for my money back; this had still not arrived by 20 January, so they have had over £800 for five weeks so far.

Dreadful service - steer well clear of them.

  • 4 x 275 45 21 winter tyres cost £860

    Goods purchased & cost

  • Customer Service

  • Value For Money

Was this review helpful? 0 0