written by BaileySpence on 28/03/2015
My Tyres were fine but the agent that I used, Elite Tyres at Mannings Heath were simply awful. They don't take bookings so I turned up Friday afternoon at 14:30 but the wait was 45 minutes. I was advised to come back Saturday morning at 08:25 which I duly did. They too 1 hour and 25 minutes total to change two tyres. This same job on the same car took 30 minutes with Halfords last year. I explained this to the not apologetic receptionist who stated that they didn't wish to scratch my wheels. Funny that as Halfords didn't scratch them either at less than half the time. What scares me is if I had all four tyres done at once!!!!! I'd say go to a garage that portrays care and gives an efficient service. That's not Elite.
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Team Delticom's Comment
Written on: 30/04/2015
Thank you for your review.
We would like to inform you that all the fitting stations are independent institutions and we are not responsible for their actions. But we feel we have to apologize on their behalf as well.
Please accept our apologies for the inconveniences caused and we hope
this unfortunate situation will not prevent you from doing business with
us again in the future and that this way you will give us the
opportunity to improve your opinion about our company.
We are looking forward to hearing from you.