1st Choice Spares UK Ltd Reviews - www.1stchoice.co.uk

★★★☆☆
3.5 / 5
67% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Green's of Skipton”

Written on: 23/08/2014 by Eric26 (1 review written)

DO NOT USE THIS DEALER. I submitted a request for a petrol engine and gave the car's reg. number, but the engine he sent was not compatible. Now the advisor is refusing to refund my return postage charges of £200, although his own policy, which he sent me, states he does if he sends the wrong part. There were 2 possibilities of engine for the car, but he obviously does not have the correct knowledge or expertise to be able to deliver the correct goods to his customers. He now tells me it is… Read Full Review

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★★★★★

“Used Rover Gearbox”

Written on: 22/08/2014 by 333Slattery (1 review written)

Super efficient, started receiving quotes within half an hour unlike other parts websites, easy to use, straightforward ordering and quality parts received the next day, brilliant!! Completely takes away the stress of trawling through garages and websites, does all the work for you and your only job is to choose the best quote for you. Customer support from start to finish, no negatives to speak of, highly reccommend!!… Read Full Review

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★★★★☆

“Happy Ending”

Written on: 22/08/2014 by EssenceMcNeil (1 review written)

My Audi had suffered from sagging pneumatic suspension for some time. Diagnostics finally revealed transient ecu fault. Ist choice identified supplier in 2 hours. Part to hand in 36 hours. Part OK Repair complete Price good… Read Full Review

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★★★★★

“Great Service!.... Lightning Quick Delivery..... Will...”

Written on: 22/08/2014 by NicoThomas (1 review written)

Great Service!.... Lightning Quick Delivery..... Will Definately Use Again!… Read Full Review

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★★★★☆

“good good good”

Written on: 21/08/2014 by Koltenb460 (1 review written)

Thanks for a fast quality service… Read Full Review

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★☆☆☆☆

“TOP ENGINES AND GEARBOXES - Terrible service, do not...”

Written on: 19/08/2014 by Kidd269 (1 review written)

TERRIBLE FROM THE START, DO NOT USE ! PAY THE EXTRA £100 ELSEWHERE !!! My vehicle was collected and they severely damaged the bumper while trying to pull it on the recovery vehicle. The work was completed about 5 days after they said they could complete it. I'm still asking them to send me an invoice 5 days after they completed it. THEY REFUSED TO COVER THE COST OF MY DAMAGED BUMPER AND WAS AGGRESSIVE ON THE PHONE TO ME TELLING ME I WAS IN THE WRONG. If you want to use this company, then… Read Full Review

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★★★☆☆

“Webpage times out!!”

Written on: 15/08/2014 by JazleneMurphy336 (1 review written)

Can be a great site and I have made many savings. I do however find that the website is very poor and is always saying page can not be displayed after trying to request a part or the webpage times out for no reason!!!… Read Full Review

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★☆☆☆☆

“RIPPED OFF”

Written on: 14/08/2014 by 148Ortega (1 review written)

SENT WRONG ENGINE.CORRECT ENGINE NOT AVALIABLE. EVEN THOUGH WAS TOLD IT WAS. HAD TO PAY £55.00 TO SEND BACK THE WRONG ENGINE… Read Full Review

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★☆☆☆☆

“Two Bad Suppliers”

Written on: 13/08/2014 by 367Brady (1 review written)

City Salvage Bradford - having got my quote I called them to confirm the Bonnet was correct and was not damaged. I arranged to collect the item and telephoned before I left the house to let them know my arrival time. When I got there - 90 miles drive (1h 40 mins) the bonnet was still on the car and was damaged - it had a big dent in the front. They didn't seem to care the whole set up seemed poor, I am just glad I didn't have it delivered. I did not purchase the item, I wasted 4 hours and £20… Read Full Review

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★★★★★

“spare parts for citreon xsara west coast”

Written on: 12/08/2014 by CarolineSutherland1968 (1 review written)

I contacted these after being let down badly by another supplier, this company was excellent next day delivery, very well packed and in excellent condition. Would definitely recommend this company to anyone looking for car part spares, service helpful and friendly and would have no problem using these again… Read Full Review

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★★★★★

“Fiat Panda Passenger Visor”

Written on: 11/08/2014

entered what I was looking for into site....less than 10 hours later...part sourced at good price ...paid on site by paypal ......delivered very quickly.... easy and efficient… Read Full Review

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★☆☆☆☆

“renault new and used car parts birmingham”

Written on: 09/08/2014 by la33eh (1 review written)

what a wast 0f time,thay sent me the wrong part so i sent it back for the right part,keep phoneing the company up to see when i would get my correct part i keep on geting fobed off saying thay would send my item i am still waiting 5 weeks on,i would not recomend that company to anybody, verry disapointed… Read Full Review

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★★☆☆☆

“Online payment didn't work multiple times .”

Written on: 09/08/2014

I was delighted at first at being able to get all the quotes quickly and comprehensively- that bit was excellent- well done for that but it was all pretty useless when I subsequently tried to get the online payment to work and it kept saying it wasn't working and to try again in a few minutes. Which I did again and again for so long, wasting valuable time and getting horribly frustrated. Finally, after some hours of this, I rang the company only to find it was too late for the courier. This… Read Full Review

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★★★★★

“Excellent service”

Written on: 09/08/2014 by O'Neill188 (1 review written)

My request was immediately followed up by First Choice. The supplier of the part sent me an email photograph in response to my telephone query. A really good service from all concerned… Read Full Review

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★★★★★

“Brilliant”

Written on: 07/08/2014 by Strickland1960 (1 review written)

Easy to use found what I wanted very quick and friendly service on the phone… Read Full Review

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★☆☆☆☆

“Cannot even locate a simple part”

Written on: 02/08/2014 by Hatchjd116 (1 review written)

Claim to have over 250 parts specialists but not able to locate a simple part for a Vauxhall Vectra ... a common car. I found three suppliers which stocked this item out of the first 4 I rang. Maybe 1st Choice should look at their suppliers !!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Avoid like the plague, customer service is terrible!”

Written on: 31/07/2014 by feduptobackteeth (1 review written)

Needed a part delivered two days after ordering. Company providing it was UK Auto Spares - NEVER EVER USE THIS COMPANY! Specified day part was needed, asked which courier was used and if they informed via text before delivery. "Yes, they send a text"...(Asked this because I informed company I would be at work locally, but could be at delivery address within 10 mins). Waited on the specified day for a text - nothing. Got back to find a delivery slip through door saying part would be sent to… Read Full Review

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★★☆☆☆

“Not competitive”

Written on: 30/07/2014 by PeterWu (1 review written)

The process of getting quotes for vehicle parts is distorted by not making the location of the dismantler available. My interest was in finding a local dismantler but this was almost impossible. To make matters worse the cost quoted for packaging and postage was bloated beyond what is reasonable leading to a final price that did not adequately reflect that the parts were old and used. If the dismantler can be found and is local, I can take the cost of getting there out of the equation. VAT… Read Full Review

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★★★☆☆

“hit and miss”

Written on: 27/07/2014 by 62Mason (1 review written)

some parts can be obtained and some are way off, suppliers do not check what they are quoting, this can cause problems Please can you ensure quotes are accurate and parts are checked throughly, we even supplied part numbers and still they got them wrong … Read Full Review

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★★★☆☆

“Headlight Waser Jets”

Written on: 25/07/2014 by Mivic (1 review written)

Ordered from the Supplier(Renparts) and they were very helpful and efficient and parts being dispatched asap.Friendly staff would certainly use them again if necessary. Had problems with 1st Choice web site,could not amend my address and could not contact them by telephone… Read Full Review

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