1st Choice Spares UK Ltd Reviews - www.1stchoice.co.uk

★★★☆☆
3.5 / 5
1258
65% of users recommend this
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Latest Reviews

★☆☆☆☆

“very bad experience , no help!!!”

Written on: 07/10/2016 by tajmot (1 review written)

bought an engine from CAR AND VAN DISMANTLERS 01706 647484, still chasing to get my surcharge back(£400) and also engine was damaged , when called to explain said its too late and not our problem , today is 7/10/16 and still chasing it , 1st choice is partners with this company and recommends these companies to buy from yet after paying NO support , no help and 1st choice (Calls Cost £1.02 per min+ your phone companies access charge) DOES NOT HELP!!!!! I WOULD STAY AWAY!!!!!!!!!!!!… Read Full Review

1Stchoicecustomerservice's Response to tajmot's Review

Written on: 25/10/2016

Hi
Thank you for your review. We were sorry to hear you experienced problems with this supplier. We raised an issue with our Customer Service team who contacted you in order to help resolve this for you. We have been informed by the breaker that the £400 has been sent to you, and an email sent to you on 12th October 2016.
All the best
Customer Care - 1st Choice.

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★☆☆☆☆

“Do not touch them”

Written on: 28/09/2016

They seem so professional but parts either do not arrive or are faulty in which case they say you have to return at your own cost. If you do not want to throw your money away then find a reputable company instead. You have been warned… Read Full Review

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★☆☆☆☆

“Paid for items never arrived”

Written on: 21/09/2016 by ajlak09 (1 review written)

I ordered a part with a supplier of 1st choice and paid for it.I was told my item will be delivered in w days and given a tracking no,when I checked the tracking number the courier company and was adviced that it was fake.I rang the supplier and asked for refund and was told he will cancel the ordered which was never sent in the first instance and I will till he receives the parts back which I haven't receive.Plead be carefull and if there was a voice of rating I would give -10.I am taking this… Read Full Review

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★★★★★

“super service”

Written on: 13/08/2016 by martinsigley (1 review written)

Great service, had lots of quality responses, second time i have used this company, will recommend to all… Read Full Review

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★☆☆☆☆

“Waste of time and effort ”

Written on: 31/07/2016 by DaliaCormier172 (1 review written)

Waste of time and effort… Read Full Review

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★☆☆☆☆

“Dewsbury auto salvage”

Written on: 20/07/2016 by JasperRuiz265 (1 review written)

Ordered my part called back after 5 days of hearing nothing the guy told me I had to spend more money, I told him I could buy new for that, he became very very rude never use again… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.


All the best
Customer Care - 1st Choice.

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★★★★★

“easy parts search”

Written on: 19/07/2016 by sonybrookes (1 review written)

1st choice search a number of parts suppliers and vehicle dismantlers for a part of your choice. A number of quotes were published to me. I needed a transfer case and went with ACD of Lancashire. The team were great and delivered on a day that was suitable to me. I could not be happier with the whole process. Thank you first choice and thank you ACD of Lancashire… Read Full Review

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★☆☆☆☆

“Hiya, these breakers yard are on a different Planet...”

Written on: 17/07/2016

Hiya, these breakers yard are on a different Planet with there prices theey ask for seconhand parts there only just below mainagent prices get real with your prices.  … Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 200 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.

All the best
Customer Care - 1st Choice.

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★☆☆☆☆

“I've been tricked”

Written on: 14/07/2016 by Howard1962 (1 review written)

I am disgusted in my treatment,the company sold a faulty engine, so returned has taken months of phone calls and still not getting any where, been tricked compliantly. DO NOT USE THEM… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.

All the best
Customer Care - 1st Choice.

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★☆☆☆☆

“Knowledge”

Written on: 02/06/2016 by Zackary411 (1 review written)

This company were no help they couldn't confirm if the part they said they had was the correct part I thought they would have made the effort to check with manufacturer… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message.

All the best
Customer Care - 1st Choice.

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★★★★★

“gearbox for citreon picasso”

Written on: 27/05/2016 by Healy331 (1 review written)

ordered my part from autocraft received it next day delivery,had it fitted day after it run brilliant i would like to say thank you for all your help,i can certainly recommend 1st choice and certainly autocraft i will letting all my freinds and family know about this web site will save them using scrap yards and ending sometimes with parts worse the the parts they are changing,so all i can say keep up the good work 1st CHOICE and thanks again… Read Full Review

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★★★★★

“Europe Vans Ltd”

Written on: 24/05/2016 by Santino1954 (1 review written)

Great service from both companies would use again if needed. Thanks… Read Full Review

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★★★★★

“Model change replacement parts”

Written on: 20/05/2016 by Milnemr228 (1 review written)

Our Volvo is a series Change model some parts first series some second. We needed a front suspension leg t j stone did the deal the leg arrived , looked the same but lower fixings where different I contacted mr stone and explained he searched his store and a replacement was found part arrived and fitted . All of this over just for days no quibbling from anyone just really good comms and service thank you to your team and supplier t j stone… Read Full Review

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★☆☆☆☆

“1st choice need to get rid of sellers that are rip off...”

Written on: 25/04/2016 by AmariHanna (1 review written)

1st choice need to get rid of sellers that are rip off artists Why have the only quotes I got from two rip off merchants ?? First one Salford auto spares took money then pretended it was damaged by a courier ... the say they'll refund , dont and then liquidate the company !!! ?? This ones also dreadful it seems 1 st choice dont give a dam either !! Not a site to trust… Read Full Review

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★☆☆☆☆

“Do not use ”

Written on: 24/02/2016 by Mechanic66 (1 review written)

Put me in touch with car parts firm . Based in Bulgaria rated 53% on scandalized. Surely they could do basic checks on firms they promote … Read Full Review

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★★★★★

“Fantastic!!!!!”

Written on: 05/02/2016 by caringfloss (1 review written)

Filled in form Sunday night for a car seat,first response early Monday morning.Ordered and paid for by 9am,arrived Thursday,well wrapped and without asking for a specific colour it was the exact match.Fantasic service.Thank you… Read Full Review

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★☆☆☆☆

“THE UK SHOU;D LOCK THEM UP. FOR TAKING NEG ADVANTAGE...”

Written on: 30/10/2015 by TeresaGriffin-Alt331 (1 review written)

THE UK SHOU;D LOCK THEM UP. FOR TAKING NEG ADVANTAGE OF THE HONEST HARD WORKING CITIZENS… Read Full Review

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★★☆☆☆

“The staff tell lies!”

Written on: 11/10/2015 by Kehoe389 (1 review written)

on the 19th sept we ordered a exhaust system for £192.00. Then they rang my husband to say that they hadn't got the back boxes and would source them. They couldn't,fair enough. When they hadn't turned up by the end of September I rang them and was told I would be refunded £100.00 for the missing items. Would take 5 days. Rang 5 days later to accounts dept to chase the money,was told that it would be done that day. Money would be in by Mon or Tues. Chased again 8th Oct and the man in accounts… Read Full Review

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★★☆☆☆

“Online car spares and parts services.”

Written on: 10/08/2015 by Holiday Rep (11 reviews written)

I feel that I need to warn readers about buying car spares and parts online. After seeking a very minor component online you would not believe the massive difference in the price asked by may sellers. Here I am not talking about the odd quid either, I am talking about the fact that many offered me the part asked for with a price difference of more that £60 - The part eventually bought for £11 although much cheaper I still haggled and got it down from £16. (Postage for my part was… Read Full Review

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★★★★★

“Window wiper motor”

Written on: 22/07/2015 by Greergd31 (1 review written)

Staff extremely helpful kept trying till got part right defiantly recommend them… Read Full Review

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