1st Choice Spares UK Ltd Reviews - www.1stchoice.co.uk

★★★☆☆
3.5 / 5
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66% of users recommend this
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Latest Reviews

★★☆☆☆

“Online car spares and parts services.”

Written on: 10/08/2015 by Holiday Rep (10 reviews written)

I feel that I need to warn readers about buying car spares and parts online. After seeking a very minor component online you would not believe the massive difference in the price asked by may sellers. Here I am not talking about the odd quid either, I am talking about the fact that many offered me the part asked for with a price difference of more that £60 - The part eventually bought for £11 although much cheaper I still haggled and got it down from £16. (Postage for my part was… Read Full Review

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★★★★★

“Window wiper motor”

Written on: 22/07/2015 by Greergd31 (1 review written)

Staff extremely helpful kept trying till got part right defiantly recommend them… Read Full Review

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★☆☆☆☆

“Internet service? No- premium rate phone service”

Written on: 03/07/2015 by Tracen301 (1 review written)

Website doesn't work for smartphones as Some functions require a PC. "Quotes" don't give prices or locations, just a list of premium phone numbers with easy call buttons you must avoid touching. Email support send standard dum dummy reply without reading your enquiry. Takes three return emails to be told you must carry a PC. Better to go to local breakers yard in person. It's a shame that a good idea is ruined here by greed… Read Full Review

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★☆☆☆☆

“Given quote had to call chargeable number to be told no”

Written on: 12/05/2015 by Davestigerridge (1 review written)

Got a quote through with the part I wanted, had to call a 10p/min number to be told it was an automated email response and they do not have the part and good luck finding one. So would not recommend… Read Full Review

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★☆☆☆☆

“Returned items/refund”

Written on: 23/04/2015 by ed56 (1 review written)

Needed two headrests for my Fiat. Was sent the wrong ones, they were immediately returned. I expected a refund. Never got it despite ringing/e mailing constantly. Will probably take legal action. DO NOT DEAL WITH 1st CHOICE FIAT!!!!!!… Read Full Review

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★★★★★

“Wing mirror replacement”

Written on: 16/03/2015 by KeithBowen7777 (1 review written)

Just want to thank 1st choice, first class service and parts! Would recommend to anyone! Again Many Thanks! … Read Full Review

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★★★☆☆

“1st choice fiat”

Written on: 04/03/2015 by Carmenr453 (1 review written)

they got me a part from 1st choice Fiat. The part arrived a bit late. I contacted 1st choice Fiat and asked if I could get a refund if I returned it. I returned it but never got a refund… Read Full Review

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★★☆☆☆

“Damaged parts sent”

Written on: 24/02/2015 by atmangattu (1 review written)

The rear bumper of my car was damaged at one place . I placed an order for a used part. The part that I received had damage at 4 places. I complained about it by e-mail on 19/02/15 and I did not receive any reply or response till 24/02/15. Finally I phoned them and phoning them is expensive(each minute costs 10p)… Read Full Review

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★☆☆☆☆

“awful company ”

Written on: 19/02/2015 by pdBurgess1967 (1 review written)

The website its self is fine. It the supplier we had tons of issues with. 3 months it took us to get a bumper and even then the only one we received was broken They offered a replacement and that took 2 months with constant ringing when they finally admitted the courier had' broken' it again. Rude staff members- the manager constantly told them to tell us he wasn't in even though we could hear him in the background. I'm not completely sure why first choice have them as a company on here as if… Read Full Review

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★★★★★

“Audi head light”

Written on: 18/02/2015 by Terry157 (1 review written)

Got a quote off motors in motion ltd they even rang me back was sent and with me the next day really good would use them again thank u again… Read Full Review

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★☆☆☆☆

“NOT NICE PEOPLE TO DEAL WITH”

Written on: 16/02/2015 by ReyHastings178 (1 review written)

I have used 1st choice many times to find engine parts and usually find what I need, the problem I have is not with the suppliers and breaker yards but with 1st choice them self. I have needed to ring them on many occasions and I am greeted with a load of sarcastic people who talk down to me, I say stay away. I can get spoke to in this manor for free with out having to pay for the privilege… Read Full Review

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★★★★★

“Great service”

Written on: 10/02/2015 by 1965Forsyth (1 review written)

Found a turbo through this website,a lot cheaper and original part,were delivered in one day.very pleased.you guys are doing great job.thanks alot… Read Full Review

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★★★★★

“EGR valve Mitsubishi space star 19 DID”

Written on: 25/01/2015 by gkBarnes31 (1 review written)

First rate, Auto wells were the only people to have the req part and they were brilliant. Auto Wells supplied the part, quickly, efficiently, correctly and at a reasonable price. Delivery was superb , well done… Read Full Review

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★★☆☆☆

“golf 1st ltd”

Written on: 23/01/2015 by Baldwin206 (1 review written)

first choice spares are ok but have no dealings with golf 1st ltd if the part is faulty they will say it was ok when sent and it is either the delivery drivers fault or yours. and they will not refund the charge to send the item back. this is the first time I have ever had to give a bad review about anything. once again DO NOT BUY FROM THIS COMPANY… Read Full Review

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★★★★★

“Almera gearbox problems”

Written on: 21/01/2015 by Jimmernewman (1 review written)

Contacted Japanese Auto Spares Wembley for s/h gearbox. First gearbox proved faulty and was replaced overnight at no extra charge. Second gearbox very good. My contact proved very helpful & dealt with problem in professional manner… Read Full Review

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★★☆☆☆

“golf 1st ltd”

Written on: 21/01/2015 by bruce1234 (2 reviews written)

first choice spares are ok but have no dealings with golf 1st ltd if the part is faulty they will say it was ok when sent and it is either the delivery drivers fault or yours. and they will not refund the charge to send the item back. this is the first time I have ever had to give a bad review about anything. once again DO NOT BUY FROM THIS COMPANY… Read Full Review

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★☆☆☆☆

“absolute rip off”

Written on: 18/01/2015 by HowardPorter6 (1 review written)

Been waiting 2 weeks for a vw passat door, ring supplier every other day and just get excuse after excuse. E mailed 1st choice and they just say your contract is with the supplier and not them and they accept no liability. Funny how the supplier has changed address 3 times in a year and has terrible reviews yet 1st choice keep them on there books… Read Full Review

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★★★★☆

“Service over a holiday period”

Written on: 05/01/2015 by Enham (1 review written)

An alternator for a Jap import Hilux was urgently needed over Christmas to meet a ferry deadline. 1st Choice identified suppliers open and by picking up ourselves from Autotronic Services Ltd (one of the very few who responded over the break)we managed to get the right spare with 2 hours to go. Both ferry bookings, cross channel and Barcelona to Mallorca, were met on time and the reconditioned unit worked perfectly, saving significant potential losses. We recommend 1st Choice identify suppliers… Read Full Review

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★☆☆☆☆

“bad”

Written on: 04/01/2015 by KelsieSchofield1965 (1 review written)

don't dealing with bad people you will spend more pounds speaking on the phone then what the part cost £42.00 total but you pay 49.99 when you see your bank… Read Full Review

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★☆☆☆☆

“Money making scheme ”

Written on: 17/12/2014

I have known the owners over the last few years and all they do is make money at the expense of customers and don't care what happens to them when they get fobbed off They decide who aand what company to keep the ones that pay more can stay without any issues I'm thinking of opening a company that is fair… Read Full Review

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