1st Choice Spares UK Ltd Reviews - www.1stchoice.co.uk

★★★☆☆
3.5 / 5
1253
65% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
1st Choice Spares UK Ltd www.1stchoice.co.uk - Ask a question now

Media Gallery for 1st Choice Spares UK Ltd www.1stchoice.co.uk

1st Choice Spares UK Ltd www.1stchoice.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Dewsbury auto salvage”

Written on: 20/07/2016 by JasperRuiz265 (1 review written)

Ordered my part called back after 5 days of hearing nothing the guy told me I had to spend more money, I told him I could buy new for that, he became very very rude never use again… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.


All the best
Customer Care - 1st Choice.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“easy parts search”

Written on: 19/07/2016 by sonybrookes (1 review written)

1st choice search a number of parts suppliers and vehicle dismantlers for a part of your choice. A number of quotes were published to me. I needed a transfer case and went with ACD of Lancashire. The team were great and delivered on a day that was suitable to me. I could not be happier with the whole process. Thank you first choice and thank you ACD of Lancashire… Read Full Review

Report this review
★☆☆☆☆

“Hiya, these breakers yard are on a different Planet...”

Written on: 17/07/2016

Hiya, these breakers yard are on a different Planet with there prices theey ask for seconhand parts there only just below mainagent prices get real with your prices.  … Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

Saving money is our top priority however smaller items, after adding delivery costs, can sometimes make the price seem higher.
It also depends on whether the parts are available and those in short supply, can sometimes come with a premium.
We try to find the best price and it may be worth repeating a request, a day or two later.
With over 200 Breakers nationwide processing hundreds of vehicles every day, it’s possible you’ll get a better price if you’d like to try again.

All the best
Customer Care - 1st Choice.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“I've been tricked”

Written on: 14/07/2016 by Howard1962 (1 review written)

I am disgusted in my treatment,the company sold a faulty engine, so returned has taken months of phone calls and still not getting any where, been tricked compliantly. DO NOT USE THEM… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers.
We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.

All the best
Customer Care - 1st Choice.

Reply to this comment
Report this review Read 1 Comment
★☆☆☆☆

“Knowledge”

Written on: 02/06/2016 by Zackary411 (1 review written)

This company were no help they couldn't confirm if the part they said they had was the correct part I thought they would have made the effort to check with manufacturer… Read Full Review

1Stchoicecustomerservice's Comment

Written on: 25/07/2016

Thanks for your recent feedback.

We are a Parts Location site and do not actually supply parts ourselves. We’re sorry to hear you have experienced problems with this supplier.

If you would like us to review the supplier's rating then please leave us a message.

All the best
Customer Care - 1st Choice.

Reply to this comment
Report this review Read 1 Comment
★★★★★

“gearbox for citreon picasso”

Written on: 27/05/2016 by Healy331 (1 review written)

ordered my part from autocraft received it next day delivery,had it fitted day after it run brilliant i would like to say thank you for all your help,i can certainly recommend 1st choice and certainly autocraft i will letting all my freinds and family know about this web site will save them using scrap yards and ending sometimes with parts worse the the parts they are changing,so all i can say keep up the good work 1st CHOICE and thanks again… Read Full Review

Report this review
★★★★★

“Europe Vans Ltd”

Written on: 24/05/2016 by Santino1954 (1 review written)

Great service from both companies would use again if needed. Thanks… Read Full Review

Report this review
★★★★★

“Model change replacement parts”

Written on: 20/05/2016 by Milnemr228 (1 review written)

Our Volvo is a series Change model some parts first series some second. We needed a front suspension leg t j stone did the deal the leg arrived , looked the same but lower fixings where different I contacted mr stone and explained he searched his store and a replacement was found part arrived and fitted . All of this over just for days no quibbling from anyone just really good comms and service thank you to your team and supplier t j stone… Read Full Review

Report this review
★☆☆☆☆

“1st choice need to get rid of sellers that are rip off...”

Written on: 25/04/2016 by AmariHanna (1 review written)

1st choice need to get rid of sellers that are rip off artists Why have the only quotes I got from two rip off merchants ?? First one Salford auto spares took money then pretended it was damaged by a courier ... the say they'll refund , dont and then liquidate the company !!! ?? This ones also dreadful it seems 1 st choice dont give a dam either !! Not a site to trust… Read Full Review

Report this review
★☆☆☆☆

“Do not use ”

Written on: 24/02/2016 by Mechanic66 (1 review written)

Put me in touch with car parts firm . Based in Bulgaria rated 53% on scandalized. Surely they could do basic checks on firms they promote … Read Full Review

Report this review
★★★★★

“Fantastic!!!!!”

Written on: 05/02/2016 by caringfloss (1 review written)

Filled in form Sunday night for a car seat,first response early Monday morning.Ordered and paid for by 9am,arrived Thursday,well wrapped and without asking for a specific colour it was the exact match.Fantasic service.Thank you… Read Full Review

Report this review
★☆☆☆☆

“THE UK SHOU;D LOCK THEM UP. FOR TAKING NEG ADVANTAGE...”

Written on: 30/10/2015 by TeresaGriffin-Alt331 (1 review written)

THE UK SHOU;D LOCK THEM UP. FOR TAKING NEG ADVANTAGE OF THE HONEST HARD WORKING CITIZENS… Read Full Review

Report this review
★★☆☆☆

“The staff tell lies!”

Written on: 11/10/2015 by Kehoe389 (1 review written)

on the 19th sept we ordered a exhaust system for £192.00. Then they rang my husband to say that they hadn't got the back boxes and would source them. They couldn't,fair enough. When they hadn't turned up by the end of September I rang them and was told I would be refunded £100.00 for the missing items. Would take 5 days. Rang 5 days later to accounts dept to chase the money,was told that it would be done that day. Money would be in by Mon or Tues. Chased again 8th Oct and the man in accounts… Read Full Review

Report this review
★★☆☆☆

“Online car spares and parts services.”

Written on: 10/08/2015 by Holiday Rep (11 reviews written)

I feel that I need to warn readers about buying car spares and parts online. After seeking a very minor component online you would not believe the massive difference in the price asked by may sellers. Here I am not talking about the odd quid either, I am talking about the fact that many offered me the part asked for with a price difference of more that £60 - The part eventually bought for £11 although much cheaper I still haggled and got it down from £16. (Postage for my part was… Read Full Review

Report this review
★★★★★

“Window wiper motor”

Written on: 22/07/2015 by Greergd31 (1 review written)

Staff extremely helpful kept trying till got part right defiantly recommend them… Read Full Review

Report this review
★☆☆☆☆

“Internet service? No- premium rate phone service”

Written on: 03/07/2015 by Tracen301 (1 review written)

Website doesn't work for smartphones as Some functions require a PC. "Quotes" don't give prices or locations, just a list of premium phone numbers with easy call buttons you must avoid touching. Email support send standard dum dummy reply without reading your enquiry. Takes three return emails to be told you must carry a PC. Better to go to local breakers yard in person. It's a shame that a good idea is ruined here by greed… Read Full Review

Report this review
★☆☆☆☆

“Given quote had to call chargeable number to be told no”

Written on: 12/05/2015 by Davestigerridge (1 review written)

Got a quote through with the part I wanted, had to call a 10p/min number to be told it was an automated email response and they do not have the part and good luck finding one. So would not recommend… Read Full Review

Report this review
★☆☆☆☆

“Returned items/refund”

Written on: 23/04/2015 by ed56 (1 review written)

Needed two headrests for my Fiat. Was sent the wrong ones, they were immediately returned. I expected a refund. Never got it despite ringing/e mailing constantly. Will probably take legal action. DO NOT DEAL WITH 1st CHOICE FIAT!!!!!!… Read Full Review

Report this review
★★★★★

“Wing mirror replacement”

Written on: 16/03/2015 by KeithBowen7777 (1 review written)

Just want to thank 1st choice, first class service and parts! Would recommend to anyone! Again Many Thanks! … Read Full Review

Report this review
★★★☆☆

“1st choice fiat”

Written on: 04/03/2015 by Carmenr453 (1 review written)

they got me a part from 1st choice Fiat. The part arrived a bit late. I contacted 1st choice Fiat and asked if I could get a refund if I returned it. I returned it but never got a refund… Read Full Review

Report this review
overview