Bunch Of Thieves

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3.5 / 5
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jjryan's review of 1st Choice Spares UK Ltd www.1stchoice.co.uk

★☆☆☆☆

“Bunch Of Thieves”

Written on: 10/12/2012 by jjryan (1 review written)

Motorspares UK Ltd of Chesterfield have taken our money under false pretences as they offered us an engine ready to fit straight into our van with guaranteed mileage and warranty for £1578. We purchased the engine which turned out to be incorrect and asked for them to collect it, a week went by and our engineer and to take photos and write out a report before they would accept it was their mistake, at this point they did not have another and we said we would end the contract and want a full refund , they have there engine back and have kept £306 of our money, not having what you say you have and taking ones money is obtaining money under false pretences, i intend to take them and to court to get back our money and report them to the Police for the criminal act. Their terms say if we supply the wrong part we have 30 days to put right, this is total rubbish under the distance selling act of 1986 and 2000, they make you an offer just to get your money then go an find an engine and guess what they cannot guarantee the mileage like there emailed offer says they can and you dont get a warranty like they said you would these are thieves.

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1St-Choice's Response to jjryan's Review

Written on: 10/12/2012

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll try to sort things for you as quickly as possible.

http://www.1stchoice.co.uk/complaints

Customer Care - 1st Choice.

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