1st Choice Spares UK Ltd www.1stchoice.co.uk Review

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★★★☆☆

3.5 / 5

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67.6% of users recommend this

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b.brookes01's review of 1st Choice Spares UK Ltd www.1stchoice.co.uk

★☆☆☆☆

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“front hub for peugeot partner”

Written on: 10/07/2012 by b.brookes01

First Choice Fiat Parts(FCFP). Be warned do not deal with this company.
They rang me with the quote, I passed their number onto my garage owner, he ordered the hub on Friday. FCFP said the hub would be there on Monday, it wasn`t, no phone call to say why it didn`t arrive. My garage boss phoned FCFP, they said the credit card details were written on a piece of paper, very unprofessional, and they had lost it. FCFP retook the credit card details and said it would be there Wednesday, it didn`t arrive and no phone call to say why. My garage phone again, this time the they said they wrote the post code down wrong.

The hub finally arrive Thursday afternoon.

Average

Goods purchased & cost
Up to a week late

Delivery
Customer Service

1St-Choice's Response to b.brookes01's Review

Written on: 10/07/2012

We’re sorry to hear you have experienced problems with this supplier. We do provide star ratings for all suppliers, based on feedback from thousands of customers. We do try to ensure a certain level of service from the suppliers and if you would like us to look into this matter for you, visit the page below and we'll endeavour to sort things for you as quickly as possible.

http://www.1stchoice.co.uk/complaints

Customer Care - 1st Choice.

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