Disappointment no response to request.

1st Choice Spares UK Ltd www.1stchoice.co.uk
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★★★★☆
3.5 / 5
From 821 reviews
68.2% of users recommend this

  • Customer Service

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Guest's review of 1st Choice Spares UK Ltd www.1stchoice.co.uk

★☆☆☆☆
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“Disappointment no response to request. ”

Written on: 12/06/2012

I gave the site two chances at getting me the required spare, did not get one response, not even saying that they did not have an item or option!
What's the point, customer service in the UK seems to be dead, the site says more than it can deliver!

Won't use again.

  • None offered

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

1St-Choice's Comment

Written on: 12/06/2012

The nature of recycled spares is that they are not always available. If you didn't receive any quotes first time round, it's likely your parts were not available on that day. With over 270 Breakers nationwide however, between them they are processing literally hundreds of additional vehicles every day. So if you’ve not found the parts you need, you can log back into the site and re-send your request automatically.

Customer Care - 1st Choice.

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