We Buy Any Van - www.webuyanyvan.com Reviews
Summary
“webuyanyvan.com take customer service very seriously and strive to always deliver a fast, safe and easy service to every one of our customers nationwide. Our social media manager reads every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at TalkToUs (at) webuyanyvan.com. Please note no webuyanycar.com staff will ever leave a comment online without making it clear that they work for the company.”
Media Gallery for We Buy Any Van - www.webuyanyvan.com
Latest Reviews
★★★☆☆
“Not enough”
Written on: 11/03/2013
Managed to sell for £1400.00 more than you offer. (read more)
Visit webuyanyvan.com
★☆☆☆☆
“Undervalued”
Written on: 11/03/2013 by Unimpressed25 (1 review written)
Dealer valued my van using Glasses Guide at £9000, was offered nearly £3000 less. Guess I will continue with the trade in. Not impressed. (read more)
Visit webuyanyvan.comWebuyanycar's Response to Unimpressed25's Review
Written on: 13/03/2013
Hello,
Thank you for taking the time to leave us a review, we are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your van as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
Once again, thank you for taking the time to leave us a comment.
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★☆☆☆☆
“very bad valuation”
Written on: 07/03/2013 by numnuts942000 (1 review written)
ldv convoy 51 plate 58000 on the clock full services history ex royal mail tx and long mot and a valuatoin of £75 all i can say is these people are robbing and are not giving a true and fair price for vehicles i would not recommend these bandits who sounds to me are just out to rip people of (read more)
Visit webuyanyvan.comWebuyanycar's Response to numnuts942000's Review
Written on: 13/03/2013
Hello there,
Thank you for bringing this to my attention. Could I ask you to email me directly: socialmedia@webuyanycar.com, then I can look into this for you?
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★★
“Excellent”
Written on: 15/02/2013 by Lozzer604 (1 review written)
If you are looking to sell your van/truck then I would highly recommend visiting Paul from the Gosport Branch in Hampshire. At first I was apprehensive about 'webuyanyvan' having never used them before or knew of anyone who had. However, from the moment I arrived Paul put me at ease, he wasn’t your stereotypical ‘SALES GUY’ he was a genuine guy who knew what he was talking about and wanting to help ME not himself. Paul inspected the vehicle and then re calculated the quote and went... (read more)
Visit webuyanyvan.comWebuyanycar's Response to Lozzer604's Review
Written on: 13/03/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Paul.
Thanks again, we really appreciate your feedback,
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★☆
“Trade Sales”
Written on: 30/01/2013 by Philiroutledge
Being responsible for disposing of company vehicles the verification for owners was tedious and long winded compared with our normal auction route.Maybe I have read the terms and conditions incorrectly but having to produce receipts and photographic ID is too long winded. No doubt after you have built up history this could be avoided but I haven't the patience to test it. On the basis of the offer made for one of the vehicles submitted I feel the offer we very good compared with values... (read more)
Visit webuyanyvan.comWebuyanycar's Response to Philiroutledge's Review
Written on: 13/03/2013
Hello Phil,
Thank you so much for taking the time to leave us a review.
We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again Phil, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★☆☆☆☆
“not true to their advert”
Written on: 29/01/2013 by petem0
i understood from the advert that you guaranteed to buy my van and that you would come to me then when i booked the appointment i found out i had to take the vehicle to your local branch meaning i would have to insure it for a day and then i was told by the local branch that they did not want the vehicle because the digital odometer does not display what a waste of time and effort (read more)
Visit webuyanyvan.comWebuyanycar's Response to petem0's Review
Written on: 12/03/2013
Hello Peter,
Thank you for taking the time to leave us a review, we are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your car as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
Once again, thank you for your feedback,
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★☆
“van sale”
Written on: 22/12/2012 by carl1601
Steve at the Warrington branch was very helpful when I sold my van to them. everything was explained nothing was hidden from me generally very pleased, would certainly use them again. (read more)
Visit webuyanyvan.comWebuyanycar's Response to carl1601's Review
Written on: 12/03/2013
Hello
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Steve.
Thanks again, we really appreciate it.
Kind Regards,Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★★
“Van sold, no hassle.”
Written on: 30/10/2012
Van inspected, price offered was reasonable, no pressure from John McDonagh, fair assesment, sold ! That simple ! (read more)
Visit webuyanyvan.comWebuyanycar's Comment
Written on: 12/03/2013
Hello
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to John.
Thanks again, we really appreciate your feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★★
“Incredibly helpful & fantastic to deal with”
Written on: 03/09/2012
Sean at Bromsgrove branch of Webuyanycar was superb with his manner, his advice and his efficiency. He was helpful and very pleasant to deal with. (read more)
Visit webuyanyvan.comWebuyanycar's Comment
Written on: 12/03/2013
Hello
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Sean.
Thanks again, we really appreciate your feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
★★★★★
“Sean at Bromsgrove”
Written on: 31/08/2012 by johnbroderick (1 review written)
Thought that Sean was straightforward and honest and that the service was great. To be honest Citroen make ot really difficult to dispose of vans even after the finance is paid off, but Sean sorted all the paperwork and HPI stuff very professionally and took all of the hassle away. Thoroughtly recommended him and WBAC service and we'll use him again (read more)
Visit webuyanyvan.comWebuyanycar's Response to johnbroderick's Review
Written on: 12/03/2013
Hello
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Sean.
Thanks again, we really appreciate your feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
See next 10 reviews
Showing 1 - 10 of 13 Reviews
★★★★★
“Fantastic service”
Written on: 20/05/2012
Very helpful and nice service which i didnt expect but got treated very well, would recomend to everyone ,great sevice and great price for my vehicle ,many rhanks (read more)
Visit webuyanyvan.comWebuyanycar's Comment
Written on: 12/03/2013
Hello
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate your feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Happy customer ! ”
Written on: 20/02/2012
We used the Addington branch of webuyanycar to sell my husband's van. I gather webuyanyvan is basically the same thing. A chap called Scott (I think surname was Berry?) helped us and could not have been better in terms of his customer service. I had read a few dodgy reviews and was concerned we'd be offered a ludicrously low price but Scott took some money off for scratches and dents and the price we ended up with was very fair in my view. You're under no obligation to sell through them... (read more)
Visit webuyanyvan.comWebuyanycar's Comment
Written on: 12/03/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Scott.
Thanks again, we really appreciate your feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“webuyanyvan.com Enfield Branch”
Written on: 20/02/2012 by teresaR
Wanted to sell a Mercedes Vito 54 plate as soon as possible. It was mechanically sound with a good service history but it had been in a few scrapes so wasn't the tidiest. Rang David at the Enfield branch, who offered me a fair price. I made an appointment and was told what paperwork I needed. I arrived, the van was given a fairly cursory check and the deal was done. 5 days later the agreed amount was paid into my bank account. All in all it was a painless experience. I have never sold a... (read more)
Visit webuyanyvan.comWebuyanycar's Response to teresaR's Review
Written on: 12/03/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to David at the Enfield branch.
Thanks again, we really appreciate you taking the time to leave us feedback, especially since we're just starting out, every little helps!
Kind Regards,
Lisa, on behalf of webuyanyvan.com
Reply to this comment
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webuyanyvan.com
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Webuyanycar's Comment
Written on: 13/03/2013
Hello,
Thank you for taking the time to leave us a review, we are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your van as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
Once again, thank you for taking the time to leave us a comment.
Kind Regards,
Lisa, on behalf of webuyanyvan.com