We Buy Any Van Reviews - www.webuyanyvan.com

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Summary

“webuyanyvan.com take customer service very seriously and strive to always deliver a fast, safe and easy service to every one of our customers nationwide. Our social media manager reads every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at TalkToUs (at) webuyanyvan.com. Please note no webuyanycar.com staff will ever leave a comment online without making it clear that they work for the company.” 
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Latest Reviews

“excelent service”

Written on: 14/05/2014 by 162Mitchell (1 review written)

I sold my van yesterday to the bournemouth branch. The member of staff was very polite and helpfull. I received the full price quoted on the web site without any haggling. The money was paid into my bank today. I would have no hesitation to use them again and would highly recommend this service as a quick and hastle free way to sell your van… Read Full Review

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“Avoid at all times”

Written on: 05/03/2014 by 421Huber (1 review written)

What they offer you at the time is not what your going to get. Dreadful company… Read Full Review

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“very poor van quotation from we buy any van”

Written on: 27/02/2014 by catwomenshellie (1 review written)

just bought VW caddy van for £11,500 and they value it as £7,290! having a laugh or what? would never use them, they always under value by thousands… Read Full Review

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“An excellent service from webuyanyvan.com”

Written on: 17/02/2014 by qqqqqqqqqqqqqqqqqqqqqqqq (1 review written)

This was the first time we had used this service, I have to admit I was very skeptical after seeing the value given initially on the Web. I expected that value to be inflated to encourage me to take the car to the centre where the value would be knocked down considerably. Nothing could have been further from the truth. First I should mention the advisor of the Yeovil branch. Before taking the van to the centre I spoke to him and his manner and assurances made me feel there was nothing to… Read Full Review

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“we buy any car”

Written on: 16/01/2014

price quoted although better than part exchange is not the price you get, car viewed at night very little or no lighting chairs uncomfortable no heating vehicle had full service history although no proof my word not good enough, it was quick convenient and relatively painless process, its your decision in the end you can say no!… Read Full Review

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“Disgracefull Service”

Written on: 04/01/2014

Drove for an hour and a half for a 10am appointment, at five past ten he came out to deal with his waiting 9:30 appointment and promptly tried to blame the man for not phoning him (but he had). I didn't bother waiting to listen to any more of his BS. Do your self a favour and give them a wide berth. The company is sold very well but are not capable of giving the service they sell… Read Full Review

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“complete waste of time”

Written on: 16/12/2013

had an on line valuation of £2,850 arranged an appointment for Friday 10am had morning off work to meet the sales guy [remember, your valuation is guaranteed for 7days] salesman there but no key to get into office, left with my van and came home. received a call later that day asking if I would come in again the following day, arranged to meet again at 10am and was offered £1400 don't even think about trying to sell to these predators!! they give you a valuation which is total unrealistic to… Read Full Review

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“Wouldnt recomend your service, you valued my van at...”

Written on: 03/12/2013

Wouldnt recomend your service, you valued my van at £1005 , it sold today for £1700 privatly… Read Full Review

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“waste of time”

Written on: 25/10/2013 by jetandbarney (1 review written)

after the cursory vehicle check and the 300 yard road test which checked 1st 2nd and reverse gears, i was quite amazed at the amount of stone chips that were not that apparent to me.£1100 was deducted from my original quote.After some chosen words from myself the deduction for stone chips reduced to £650 still a rip off if you ask me. They get you there with a realistic valuation then deduct as much as they think they can get away with!!Thank god i was not desperate for the cash.All they did… Read Full Review

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Webuyanycar's Response to jetandbarney's Review

Written on: 08/11/2013

Hello,

Thank you for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

I'd like to take this opporunity to respond to your comment in the hope of explaining the reasons behind your valuation.

Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your car as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation. In other words, if we find that your vehicle is exactly described in the online appraisal, then we will honour the online valuation.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Keep away!!!!”

Written on: 02/10/2013

Well wot can I say £1300 out no way, they give Low low prices, my vehicle is worth £3500, they offered Me £2200, which is no where near the price it's worth They just give me a really bad price, so my advice to everyone Don't get caught by these… Read Full Review

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Webuyanycar's Comment

Written on: 08/11/2013

Hello,

Thank you for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

I would like to take this opportunity to respond to your comment in the hope of explaining the reason behind your valuation.

We don't claim to be able to offer the best possible price, you may well get slightly more for your vehicle through private sale, we simply guarantee a quick, easy and safe way of selling, free from the hassles that come with private sale: haggling with strangers, negotiating with time-wasters, waiting in for viewers, placing adverts and waiting by the phone.

My apologies that we were unable to help on this occasion.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“ajwrhfiu lkrng'oqiekrj'ptj lhkihgo; ldgj[oirj['o”

Written on: 28/09/2013 by naiem (1 review written)

ajwrhfiu lkrng'oqiekrj'ptj lhkihgo; ldgj[oirj['o… Read Full Review

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“Excellent service”

Written on: 17/09/2013

very easy and quick process. Friendly staff and good to deal with. Got a very fair price for my van… Read Full Review

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Webuyanycar's Comment

Written on: 08/11/2013

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you found our service quick and easy!

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Sold a Fiat Van”

Written on: 11/09/2013

Used Oxford branch to sell our van. Staff were professional in examining the vehicle, explained how price was calculated and how the money would be paid. Everything happened as he said. Best news was we got more than we expected!… Read Full Review

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Webuyanycar's Comment

Written on: 08/11/2013

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

I'll be sure to pass on your kind words to our branch manager in Oxford.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,Lisa, on behalf of webuyanyvan.com

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“peter51sims@hotmail.co.uk”

Written on: 04/09/2013 by simolagger (1 review written)

Dear We Buy Any Van Thank you for the email you sent me for your review I was upset with the reduced Value rate of my Van . Which i Was told about by your member of staff Piotr Lamin When i took my Van to your Unit 8 Chiltonian Industrial Estate Hither Green Lewisham SE12 OTX on Tuesday 16th July 2013 at 10am . Piotr Lamin Valued it at 448 Pounds But it was Valued at 615 Pounds . Before i toke to your CHILTONIAN INDUSTRIAL Estate you emailed this Value of 615 Pounds I… Read Full Review

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Webuyanycar's Response to simolagger's Review

Written on: 29/10/2013

Hello,

Thank you for taking the time to leave us a review. We're constantly striving to improve our service so your feedback is very important to us.

I have responded to your personal email address.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Ripped Off”

Written on: 02/09/2013 by Rippedoffbydaleydealers (1 review written)

My van was valued at £500 more than I got, but it was clear that the salesman did not think I was bright enough to see the computer screen! My Iveco van was a Luton, not a chassis cab, so was worth more than originally quoted… Read Full Review

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Webuyanycar's Response to Rippedoffbydaleydealers's Review

Written on: 29/10/2013

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

I'd like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.

Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your vehicle as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.

We don't claim to be able to offer the best possible price, you may well get slightly more for your vehicle through private sale, we simply guarantee a quick, easy and safe way of selling, free from the hassles that come with private sale: haggling with strangers, negotiating with time-wasters, waiting in for viewers, placing adverts and waiting by the phone.

Apologies that we were unable to help you on this occasion.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Slow payers”

Written on: 01/09/2013

Sold van on 24 August; still no payment on 30 August. If payment not received by Monday 2 September I will report vehicle stolen… Read Full Review

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Webuyanycar's Comment

Written on: 02/09/2013

Hello,

Thank you for bringing this to my attention. If you email me I can look into this for you?

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Easy friendly sale of vw transporter ”

Written on: 01/09/2013

I tried WBAV to see what I could get as a minimum for my Y reg transporter and whilst the online valuation is for a pristine, showroom example my final offer was good. Weighing up selling privately I considered the cost of an advert, having people phoning and visiting, and then the inevitable haggling I decided it was easier to sell with WBAV. I think I could have achieved £2800 privately, but I went for the offer of £2300. This is a fair drop, but no wasting time with people not showing and… Read Full Review

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Webuyanycar's Comment

Written on: 02/09/2013

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're glad to hear that you were happy wih our service.

You're right, you may well have achieved slightly more for your vehicle through private sale, we simply guarantee a quick, easy and safe way of selling, free from the hassles that come with private sale: haggling with strangers, negotiating with time-wasters, waiting in for viewers, placing adverts and waiting by the phone.


Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Brilliant from start to finish!”

Written on: 31/08/2013 by russ3975 (1 review written)

After taking my van to the York branch, the guy who i dealt with was absolutely superb! Very helpful, friendly and super effecient! I got slightly less than the online quote, but it was all justified and I felt that everything about the transaction was fair. I visited twice and I would say that, overall, it took less than half an hour! I hope the other branches have as excellent staff as the guy at York! I would recommend the York store to any family and friends… Read Full Review

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Webuyanycar's Response to russ3975's Review

Written on: 03/09/2013

Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you found our service fair and efficient, I'll be sure to pass on your kind words to our branch manager in York.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“think very hard”

Written on: 31/08/2013

The rep was pleasant, tested the vehicle, then pointed out the tiny dents in the vehicle!! told me it would coat £800.00 to put right. There was no way anyone was going to fix tiny dents in a commercial vehicle, just an excuse to drop the price by a lot… Read Full Review

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Webuyanycar's Comment

Written on: 02/09/2013

Hello,
Thank you for taking the time to leave us a review, we are constantly striving to improve our service, so your feedback is very important to us.

I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.

Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your van as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.

We don't claim to be able to offer the best possible price. We simply guarantee a quick, easy and safe way of selling, free from the hassles that come with private sale: haggling with strangers, negotiating with time-wasters, waiting in for viewers, placing adverts and waiting by the phone.

My apologies that we were unable to help you on this occasion.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

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“Excellent no problems at all very helpful staff”

Written on: 31/08/2013

Excellent no problems at all very helpful staff… Read Full Review

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Webuyanycar's Comment

Written on: 02/09/2013

Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.


Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanyvan.com

Reply to this comment
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