The Car Buying Group Reviews - www.thecarbuyinggroup.co.uk

Chase House, Chase Way, Bradford, BD5 8HW
★★★★★
4.6 / 5
273
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

The Car Buying Group have more than 8 years experience in buying cars online. We pride ourselves on the fantastic service which we provide to each of our customers. Our customer support team are always available to answer any questions as well as to provide any further information which you may require.
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Latest Reviews

★★★★★

“Polite Honest Service. ”

Written on: 07/10/2017 by NoahBurton326 (1 review written)

The phone calls were answered politely and with knowledge the valuation was fair your agent that visited me, checked my vehicle, agreed the condition was as I stated and the full valuation price was paid. The monies were immediately paid into my bank account. Should you need to sell your vehicle hassle free use. The Car Buying Group… Read Full Review

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★★★★★

“Car Selling Made Easy”

Written on: 30/09/2017 by markjsmith (1 review written)

Couldn't be simpler. Get a quote, talk on the phone about car condition, agree a price, 2 days later a guy is at my house checking the car. Within the hour I've received the money exactly as agreed and the car is gone. Simply brilliant. Better price than webuyanycar and there are no hidden costs. Couldn't ask for a better experience… Read Full Review

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★★★★★

“Outstanding service”

Written on: 09/09/2017 by Chrisfoott1 (1 review written)

Outstanding service. The person I dealt with dealt with my inquiry and offered to pay off the remaining balance plus £2000. I was a little weary at first as I've heard about similar companies making a offer and then trying to knock the price down based on every little mark on the car. This was not the case with the car buying group. I was honest about the car (which was in near perfect condition anyway) and they paid what they promised… Read Full Review

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★★★★★

“Surprisingly pleased!”

Written on: 06/09/2017 by Purcellnx373 (1 review written)

I am well aware how this industry works and was expecting stupid hidden charges (as I got when I tried one of tour competitors) very easy to deal with. The guy I dealt with did everything he said he would despite me not holding out much hope. The guy was pleasant to deal with and more importantly, honest in his approach. Would definitely use you again. Money was in my bank within 5 minutes… Read Full Review

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★★★★★

“Great services\ exactly as stated”

Written on: 01/09/2017 by EONJJB (1 review written)

Prompt fast collection of the car, very good rates, would definitely recommend to anyone wishing to sell their car on… Read Full Review

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★★★★★

“Efficient and friendly”

Written on: 31/08/2017

Efficient and friendly. Paid as quoted. Accommodated my tight timetable. Would use again… Read Full Review

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★★★★★

“Did just as they said they would do”

Written on: 23/08/2017 by Dawsonp67 (1 review written)

Very friendly and efficient. Negotiated on the telephone and agreed a price. They arranged a date to view and collect the car and honoured that date. The car was just as I had described it and so there was no further haggling. They sent me an email for my bank account details and five minutes after I replied the full amount was in my account. Very impressed and I would use them again for the next car I need to sell… Read Full Review

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★★★★☆

“Professional and Efficient Transaction”

Written on: 17/08/2017

Obviously I would like to have received more money for my car but under the circumstances the 'Car Buying Group' offered me the best price and with no extra or hidden charges as per their statements. There were no surprises at last minute. The transaction was very well supported by phone and email and I felt confident I was dealing with a well organised company. The person who collected and inspected the car was very courteous and professional and despite highlighting one or two minor scratches… Read Full Review

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★★★★★

“My Car”

Written on: 16/08/2017 by zsNunez217 (1 review written)

The driver was excellent and explained everything clearly and precisely. Mr Eastland was very helpfull and the process went very quickly and the funds were in the bank as stated. The staff was kind and considerate to my position. Be a person in the customer service profession I would rate them as very valuable employees… Read Full Review

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★★★★★

“Very efficient service overall”

Written on: 09/08/2017 by Dresdenpoppett (1 review written)

We decided to approach The Car Buying Group to sell our car and we weren't disappointed. The whole process was dealt with efficiently and quickly, without any doubt we were doing the right thing. There was plenty of information given and phone calls to reiterate and confirm previous discussions. Once negotiations were fulfilled, we were then passed on to the collection team who then arranged a day for our convenience. We were given a collection window of an hour. An inspection of all the… Read Full Review

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★★★★★

“BC15TJUV”

Written on: 09/08/2017 by EnzoEmery239 (1 review written)

Ty excellent service by all everything explained which made the process easy definitely recommend to others to use this company well done all… Read Full Review

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★★★★★

“Recommend 100%!”

Written on: 02/08/2017 by CarleeSpence87 (1 review written)

Just completed my second sale this year, and again flawless. Both times I was looking for a reasonable sale in difficult circumstances, and they offered fantastic values both times...easy decision really! The transaction itself was quick and efficient, the money was in my account within 15 mins of the car even being looked at, and before the car left the driveway. Would recommend 100%!… Read Full Review

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★☆☆☆☆

“Agreed with car buying group a price of £2200. They...”

Written on: 28/07/2017 by Preisman (1 review written)

Agreed with car buying group a price of £2200. They promised to guarantee that price. When driver eventually arrived to collect car, he confirmed car was in the state I said it was, it had 2 keys etc. He phoned it in. Fifteen minutes later someone from carbuying group rang to tell me that because the service book hasn't got a stamp from every year (despite the fact that it did from the four years I have had the car) their computer suddenly valued it at £1800! However, they didn't think that… Read Full Review

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★★★★★

“Freelander easy sale !”

Written on: 21/07/2017 by ChelseaBlue2 (1 review written)

Rung up and got an even better quote no hassle paid fuĺl promised price! From start to finish 5 star treatment I'm impressed many thanks! Would recommend to anyone !… Read Full Review

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★☆☆☆☆

“Bad Experience”

Written on: 12/07/2017 by Nicholstr219 (1 review written)

I applied for online valuation of my car. The offer was just £200 short of Evans Halshaw but I was interested because of the free collection service. When I phoned them up they offered me £700 less than stated which as it turns out is still £500 less than webuyanycar although they say they will beat them. The salesman told me the problem was the mileage was too low! He also told me the price of my car on autotrader was much less than it actually is, there are 3 cars like mine listed as I… Read Full Review

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★★★★☆

“Great service!”

Written on: 04/07/2017 by Ertyuiop11 (1 review written)

I was selling my car as I was in the fortunate position to be able to secure a new one. However, the car selling process can be somewhat frustrating especially when doing it privately. I visited another car buying group who buy anything (you know who) lol..but very disappointed with both offer and admin charges to process the sale. I have already promoted the Car Buying Group to my family and friends. Although I still feel car was worth another few hundred pound more especially given… Read Full Review

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★★★★☆

“excellent service”

Written on: 27/06/2017 by tod111 (1 review written)

I felt the service was professionally run, the staff that I interacted with were courteous, polite and friendly. thank you to the person I dealt with and the driver. The only downside was the overall valuation fell below the market value but was better than the company's competitors I had tried. furthermore, I felt that this company valued my integrity as their customer since they were happy to guarantee the online price they had valued my car for. In contrast another company seemed to… Read Full Review

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★★★★★

“Fantastic, punctual service that honoured their first...”

Written on: 25/06/2017 by Cassie351 (1 review written)

Very good customer service. The phone consultation was excellent with good customer care and when I did not have a service history but told them the condition of the car they did not lower the price because of this. I got a fair and reasonable quote over the phone (bearing in mind I was selling to trade and not privately) which was the highest of all the main high street competitors (we buy any car plus a few more). The best part of the service was that they come and collect your car on a day… Read Full Review

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★★★★★

“Excellent, Job well done”

Written on: 23/06/2017 by kenn-b (1 review written)

I was contacted by a member of staff after my online quotation. We went over the details and I added additional information and the quote was increased.Which was a good thing for me. We went over the procedure of the sale and with the car having a private plate and I wanted to remove it was not a problem. I removed the plate and fitted the original plate back onto the car, but the V5 was going to take a few days but that was no problem to the company, as this happens to them a lot of times. The… Read Full Review

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★★★★★

“sale of car”

Written on: 22/06/2017 by Kaiyaa86 (1 review written)

excellent service. Very polite and helpful staff. Swift transfer of funds… Read Full Review

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