The Car Buying Group Reviews - www.thecarbuyinggroup.co.uk

Chase House, Chase Way, Bradford, BD5 8HW
★★★★★
4.6 / 5
266
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Description (provided by business)

The Car Buying Group have more than 8 years experience in buying cars online. We pride ourselves on the fantastic service which we provide to each of our customers. Our customer support team are always available to answer any questions as well as to provide any further information which you may require.
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Latest Reviews

★★★★☆

“Professional and Efficient Transaction”

Written on: 17/08/2017

Obviously I would like to have received more money for my car but under the circumstances the 'Car Buying Group' offered me the best price and with no extra or hidden charges as per their statements. There were no surprises at last minute. The transaction was very well supported by phone and email and I felt confident I was dealing with a well organised company. The person who collected and inspected the car was very courteous and professional and despite highlighting one or two minor scratches… Read Full Review

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★★★★★

“My Car”

Written on: 16/08/2017 by zsNunez217 (1 review written)

The driver was excellent and explained everything clearly and precisely. Mr Eastland was very helpfull and the process went very quickly and the funds were in the bank as stated. The staff was kind and considerate to my position. Be a person in the customer service profession I would rate them as very valuable employees… Read Full Review

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★★★★★

“Very efficient service overall”

Written on: 09/08/2017 by Dresdenpoppett (1 review written)

We decided to approach The Car Buying Group to sell our car and we weren't disappointed. The whole process was dealt with efficiently and quickly, without any doubt we were doing the right thing. There was plenty of information given and phone calls to reiterate and confirm previous discussions. Once negotiations were fulfilled, we were then passed on to the collection team who then arranged a day for our convenience. We were given a collection window of an hour. An inspection of all the… Read Full Review

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★★★★★

“BC15TJUV”

Written on: 09/08/2017 by EnzoEmery239 (1 review written)

Ty excellent service by all everything explained which made the process easy definitely recommend to others to use this company well done all… Read Full Review

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★★★★★

“Recommend 100%!”

Written on: 02/08/2017 by CarleeSpence87 (1 review written)

Just completed my second sale this year, and again flawless. Both times I was looking for a reasonable sale in difficult circumstances, and they offered fantastic values both times...easy decision really! The transaction itself was quick and efficient, the money was in my account within 15 mins of the car even being looked at, and before the car left the driveway. Would recommend 100%!… Read Full Review

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★☆☆☆☆

“Agreed with car buying group a price of £2200. They...”

Written on: 28/07/2017 by Preisman (1 review written)

Agreed with car buying group a price of £2200. They promised to guarantee that price. When driver eventually arrived to collect car, he confirmed car was in the state I said it was, it had 2 keys etc. He phoned it in. Fifteen minutes later someone from carbuying group rang to tell me that because the service book hasn't got a stamp from every year (despite the fact that it did from the four years I have had the car) their computer suddenly valued it at £1800! However, they didn't think that… Read Full Review

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★★★★★

“Freelander easy sale !”

Written on: 21/07/2017 by ChelseaBlue2 (1 review written)

Rung up and got an even better quote no hassle paid fuĺl promised price! From start to finish 5 star treatment I'm impressed many thanks! Would recommend to anyone !… Read Full Review

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★☆☆☆☆

“Bad Experience”

Written on: 12/07/2017 by Nicholstr219 (1 review written)

I applied for online valuation of my car. The offer was just £200 short of Evans Halshaw but I was interested because of the free collection service. When I phoned them up they offered me £700 less than stated which as it turns out is still £500 less than webuyanycar although they say they will beat them. The salesman told me the problem was the mileage was too low! He also told me the price of my car on autotrader was much less than it actually is, there are 3 cars like mine listed as I… Read Full Review

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★★★★☆

“Great service!”

Written on: 04/07/2017 by Ertyuiop11 (1 review written)

I was selling my car as I was in the fortunate position to be able to secure a new one. However, the car selling process can be somewhat frustrating especially when doing it privately. I visited another car buying group who buy anything (you know who) lol..but very disappointed with both offer and admin charges to process the sale. I have already promoted the Car Buying Group to my family and friends. Although I still feel car was worth another few hundred pound more especially given… Read Full Review

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★★★★☆

“excellent service”

Written on: 27/06/2017 by tod111 (1 review written)

I felt the service was professionally run, the staff that I interacted with were courteous, polite and friendly. thank you to the person I dealt with and the driver. The only downside was the overall valuation fell below the market value but was better than the company's competitors I had tried. furthermore, I felt that this company valued my integrity as their customer since they were happy to guarantee the online price they had valued my car for. In contrast another company seemed to… Read Full Review

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★★★★★

“Fantastic, punctual service that honoured their first...”

Written on: 25/06/2017 by Cassie351 (1 review written)

Very good customer service. The phone consultation was excellent with good customer care and when I did not have a service history but told them the condition of the car they did not lower the price because of this. I got a fair and reasonable quote over the phone (bearing in mind I was selling to trade and not privately) which was the highest of all the main high street competitors (we buy any car plus a few more). The best part of the service was that they come and collect your car on a day… Read Full Review

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★★★★★

“Excellent, Job well done”

Written on: 23/06/2017 by kenn-b (1 review written)

I was contacted by a member of staff after my online quotation. We went over the details and I added additional information and the quote was increased.Which was a good thing for me. We went over the procedure of the sale and with the car having a private plate and I wanted to remove it was not a problem. I removed the plate and fitted the original plate back onto the car, but the V5 was going to take a few days but that was no problem to the company, as this happens to them a lot of times. The… Read Full Review

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★★★★★

“sale of car”

Written on: 22/06/2017 by Kaiyaa86 (1 review written)

excellent service. Very polite and helpful staff. Swift transfer of funds… Read Full Review

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★★★★★

“The Best Company UK”

Written on: 13/06/2017 by ImmanuelFry (1 review written)

The Best Company UK. Very good service and staff. They offer good prices.Quickly and efficiently I recommend… Read Full Review

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★★★★★

“Car buying group ”

Written on: 12/06/2017 by 78Archer (1 review written)

After being let down by a company allegedly providing the same service, I am delighted to report that this company is professional and do exactly what they say. Excellent staff and service, came right on time. I was seriously impressed… Read Full Review

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★★★★★

“Simple”

Written on: 05/06/2017 by Kenyonu66 (1 review written)

used the website to organize a collection - price was similar to we buy any car and NO TRANSACTION FEE ! - perfect they came and collected so no wasted time to go to a garage, haggle a price, and waste fuel. they showed you how much money your getting and collected for free. driver rings in advance to make sure your home. payment confirmation sent same day as collection. Simple easy - would definitely use them again. He was easy to work with and straight to the point. no faff with the… Read Full Review

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★★★★☆

“Helpful John ”

Written on: 03/06/2017 by 34Cunningham (1 review written)

Found the adviser extremely helpful and friendly. Talked me through the process and did his job efficiently .. he did exactly what it said on the tin!!!! … Read Full Review

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★★★★☆

“Very Happy ”

Written on: 21/05/2017 by Lawsonre53 (1 review written)

Clear and transparent service. No last minute glitches. Everything went smoothly from sale of car to processing of payment . All staff members were polite and friendly . All did what they said they would in a timely manner. Would use this service again in the future… Read Full Review

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★★★★★

“Excellent service could not have wished for...”

Written on: 20/05/2017 by oeSmith498 (1 review written)

Excellent service could not have wished for better. All they claimed to be. Polite and friendly and very pleasant in particular the office and Driver. Would recommend to all who asked how they dealt with me. … Read Full Review

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★★★★★

“Fast friendly and efficient-good price too”

Written on: 19/05/2017 by dvMoss64 (1 review written)

We were a bit suspicious of The Car Buying Group having heard some horror stories about similar companies... not helped by the fact that they also seem to operate as Motorway. However, our call was dealt with very efficiently and courteously, and we received a reasonable offer which we accepted the next day. The selling process was exactly as TCBG described. The driver who collected the car arrived on schedule, having texted to confirm arrival time. Again he was very friendly and courteous… Read Full Review

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