CarWow Reviews - www.carwow.co.uk

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★★★★☆
3.6 / 5
7
57% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★★

“New Peugeot”

Written on: 10/04/2015 by byGarner126 (1 review written)

The service provided is no nonsense and I recommended it to other people to use as it is so easy and hassle free. Do not get nuisance calls or emails to chase up on quotes etc... so free to contact the dealers as and when I needed to. The carwow website is certainly one I would recommend… Read Full Review

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★☆☆☆☆

“Advertising prices they can't offer”

Written on: 27/02/2015

Find them advertising on honestjohn new car deals. Advertising Citroen C4 grand Picasso at huge discount. On receiving quotes all quotes were lower by many thousands at the cash discount offered. Their dealers try to sell you finance to get further discount but they are advertising a cab discount. On checking revirws on tristpilot they are paying these people to post revirws, posters have stated this... Waste of time… Read Full Review

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★★☆☆☆

“Nice site but the Showrooms just quote on anything ”

Written on: 08/02/2015 by jfPowers407 (1 review written)

Have put on a couple of quotes for a Renault Megane, it turns out they quote on any car regardless of whether its available. Once you enquire it changes as they cant get the car you want and they offer you another one, this is with several garages and one even tried to sell me a second hand car at a more expensive price to the Brand new one, i've use on line brokers before but not this one. The site is good but theres no point unless the garages honour the prices, the garage tonight offered me… Read Full Review

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Sarahcarwow's Comment

Written on: 17/02/2015

Hello,

Thanks for letting us know.

We do our best to remove models from the site as soon as they are no longer available to order, but unfortunately this does occasionally occur.

We take customer service very seriously and regularly suspend dealers who do not uphold our strict customer service standards. If you wouldn't mind emailing us with the name of the dealership(s) this occurred with, we'll look into the matter.

We hope you'll consider us in the future!

Thanks,
Sarah

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★★★★★

“Buying new car”

Written on: 29/07/2014 by Campbell5649 (1 review written)

Have just used Carwow to buy my new car . Was supplied with various dealers who gave me quotes and full descriptions of the model that I required. All gave me full details on the finance and trade in value of my vehicle. This was reasonable in all cases except one, who offered a good discount then made a trade in value of nearly half my car's worth to make up for his discount. Needless to say I removed him from my list of dealers (York). Be aware! In conclusion buying my car from the dealer… Read Full Review

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★★★★★

“Fantastic savings”

Written on: 02/12/2013

I went to my local Skoda dealership to see if I could negotiate a part exchange For my nearly new Octavia, for a new Skoda Rapid. Alas they were not interested in giving me any offers or discounts. Went home and browsed the Webb and found Carwow, put in the details and was asked what make and spec of car I wanted.Within three days I received four dealer offers on the car I wanted. I Selected Alex Lawrie in Liverpool who was offering a discounted price saving of £1800, I opted for the offer… Read Full Review

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★★☆☆☆

“Good Prices But Poor dealers”

Written on: 03/11/2013 by Maximum999 (1 review written)

The concept is good but the site wasn't that easy to use and of the 10 bids I received, only contacted me via the messaging service as the site said, none of the dealers got back to me having left phone messages. So although the the cheapest price on the car I was looking for was via Carwow, it seems that their dealers didn't want the business. Not a great experience and bought elsewhere… Read Full Review

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Sarahcarwow's Response to Maximum999's Review

Written on: 10/06/2014

Hello,

Thanks for the feedback.

I'm so sorry to hear that the dealers were unresponsive. We'll look into this as we only want to work with the best dealers and are constantly trying to improve their responsiveness.

We hope you'll consider us in the future!

Thanks,
Sarah

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★★★★★

“Useful service with helpful dealers”

Written on: 19/07/2013 by ThePearces (0 reviews written)

Received 5 quotes from dealers very quickly. 2 weren't giving big saving, the other 3 were similar offers. All at big discounts compared to the showroom nearby would give. I messaged the closest dealer through the website and he was helpful in talking through some reservations i had on the car itself. He managed to find one in the colour and engine we wanted which could be delivered within 3 weeks so we went for that one. After paying a deposit over the phone he sent over paperwork and the… Read Full Review

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