Nice site but the Showrooms just quote on anything

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CarWow - www.carwow.co.uk
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jfPowers407's review of CarWow - www.carwow.co.uk

“Nice site but the Showrooms just quote on anything ”

★★☆☆☆

written by jfPowers407 on 08/02/2015

Have put on a couple of quotes for a Renault Megane, it turns out they quote on any car regardless of whether its available. Once you enquire it changes as they cant get the car you want and they offer you another one, this is with several garages and one even tried to sell me a second hand car at a more expensive price to the Brand new one, i've use on line brokers before but not this one.
The site is good but theres no point unless the garages honour the prices, the garage tonight offered me may delivery on a car Renault dont even make anymore

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Sarahcarwow's Comment

Written on: 17/02/2015

Hello,

Thanks for letting us know.

We do our best to remove models from the site as soon as they are no longer available to order, but unfortunately this does occasionally occur.

We take customer service very seriously and regularly suspend dealers who do not uphold our strict customer service standards. If you wouldn't mind emailing us with the name of the dealership(s) this occurred with, we'll look into the matter.

We hope you'll consider us in the future!

Thanks,
Sarah

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