No after sales support.

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★★★☆☆
3.1
From 8 reviews
50.0% of users recommend this

  • Customer Service

  • Quality of website

  • Value For Money

Click here if this is your business

Jabbah's review of Car Audio Plus - www.caraudioplus.co.uk

“No after sales support.”

★☆☆☆☆

written by Jabbah on 24/02/2012

I have been waiting for over a week for my order to be dispatched despite choosing next day delivery. I have tried raising support tickets which is the only way to get in touch with the after sales support team, but despite their website saying they will respond within an hour, two days later I have not been replied to. My money has been taken but I have no idea if or when I will take delivery of my order.

  • Fusion Speakers @ £49.99

    Goods purchased & cost

  • Still waiting

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

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Jabbah's Response to Jabbah's Review

Written on: 27/02/2012

Ok, so after 4 days the support team repsonded and said that the first order got lost and they were sending another one and that the website was wrong and support should actually respond within 2 days. I now have the items I ordered over two weeks after ordering. They are cheap, but the delivery times are misleading and the communication with the customer leaves a lot to be desired.

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