Avoid - an unreliable company

The product I bought from Car Audio Centre was poor quality and wasn't even close to being as described - the marketing material significantly inflated it and made it out to be something that it wasn't. It was delivered 11 weeks after I ordered it, with only 1 update received during that time. I returned it for a refund which, after several weeks, I noticed still hadn't been processed. I had to phone and e-mail multiple times to chase this up and, when the refund was put through, it was for the wrong amount. Cue even more chasing, ultimately without any result. There were a string of broken promises from Car Audio Centre along the way - I would phone them and speak to someone who would promise that they would go over to the refunds department and arrange the refund, but then nothing would happen. Or I'd phone them and be told that my refund and had "now been authorised" but, again, nothing would happen. Or my e-mails would go completely unanswered, even though they were to a named person who I'd spoken with on the phone. On top of this, the product had taken over 2 months to arrive, with just one update received during that time. All-in-all, a very poor experience - based on my experience, Car Audio Centre genuinely doesn't seem to care about its customers.