Written on: 26/10/2013
I foolishly ordered two canvases, when the first one came it was not laid out as I ordered, but when I emailed, the staff offered me an 80% discount on a reorder! after another mail or two, I was offered a reprint.
Bu what a waste - the print is just so dark, it is unbelievable!
I know it isn't the anything to do with the photo's quality or colouring - as the first incorrectly printed canvas is so colourful.
The photos on the second order, which was a wedding gift is so poor, I don't honestly know if I could give it to the bride & groom.
The print is so dark that the green hedges and grass look almost black!
I am so disappointed with the print quality. Lots of emails updating you on the progress of the order, does not make up for poor quality print!
No point in promotions or discounts if you fail to deliver to customers expectations.
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