Bad service, customer service & business processes in plac

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Guest's review of You frame DIY Photo to canvas kit - www.you-frame.com

★☆☆☆☆

“Bad service, customer service and business processes...”

Written on: 20/09/2013

Hi, I find the customer service in this business is terrible. They don't come back to you on email. The waiting time for your canvass well exceeds what they say it is going to be. My last picture came out in a brown colour which is of no use. Still waiting on it to be resolved. It's amazing how they have no problem taking your money and this goes smoothly but everything else does. Maybe the Managing Director should review the business and put new process in place. Definitely won't be using this company again for my photos.

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