Written on: 19/02/2013
We bought this as a Groupon Voucher. Would never deal with YouFrame again. Downloads said they had worked, but never received by YouFrame. Emails to YouFrame unanswered. Telephone calls x3 to sort this order out, each time on hold 20mins waiting for call to be answered. Over 10 weeks since initial purchase. Metal frame is good. Canvas is good, don't choose thumbnails with lots of detail as the print isn't good enough to see detail e.g. picture with multiple people on it. Nice product, but bad customer service did not enjoy dealing with company. And don't order if you want something quickly!!
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