written by on 01/09/2014
It was my first time ordering canvas prints and although the website looks easy & basic with the click of several buttons, I had a difficult time downloading the images. I emailed customer service and they promptly replied the next business day. Not being techno savvy, they offered to resize the dimensions for my print so that I could download to order the canvas. Awesome because it took less than a minute to upload the image and I was ready to order! Price is a bit costly but with GILT coupon, it was an absolutely great deal for 2 canvas prints. They arrived less than a week after I placed the order and the quality is amazing---vibrant colors and the canvas is well stretched with no wrinkles. Going to be my father's birthday gift of the grand kids but since it arrived so quickly, I have to anxiously wait 3 more weeks before we unveil them. Overall I'm very pleased with the service and quality of Picanova and will definitely order from them again.
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