written by Deacon381 on 07/05/2014
I received my order In January week. I ordered two 12 x 12 canvas prints and one 20 x16.
The 12 x 12's look fabulous, but the 20 x 16 looks incredibly poor. The "canvas" is very loose on the frame and has a "line" gong across the photo at the bottom where the frame starts. I believe it happened because they packaged the 12x12 photos with the 20 x 16 and did not have proper safety measures in place that would ensure the smaller frames did not add pressure to the large prints canvas.
I informed customer service of the issue and received a message back that they would deliver a new 20 x 16. It never arrived.
Very dissatisfied-especially after the invoice was $185.
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