written by on 29/09/2017
This company managed to send me someone else's canvas which was of a naked young boy. (Bit of a surprise when our picture was of a lighthouse!) Upon making them aware they did not seem overly bothered but I requested that they arranged for collection of the canvas as I certainly didn't feel comfortable disposing of a picture of a naked child (and this was a child, not a baby!). They agreed but then failed to collect it and are now telling me to dispose of the faulty item. Is hardly faulty - it's an indecent image of a minor, and one of expect a reputable company to take seriously. I'm certainly not going to take it to the dump and will have to continue to request that it's collected.
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Adalg's Comment
Written on: 20/04/2023
This company needs to improve their customer service. I cannot belive this happened to you. They just don't care. I wish I had read the reviews before I ordered.