Written on: 20/03/2013
The staff (I question whether there are more than one or it's a one man band) are uncommunicative and illiterate.
I had a complaint about my picture, which was bigger than the website stated and therefore did not fit in the frame I bought for it. They took 2 weeks to reply to my complaint, only to tell me i'd got what I asked for and the fact they'd told me the delivery time was 2 days before it was, it was still pretty impressive'.
I asked for some compensation, but they simply emailed me saying No in roundabout terms and thanking me for my understanding.
Well I do not understand, and would absolutely not recommend this site to anyone. I bought the print as a birthday present for my friend, and was embarrassed to give it to her.
As rated by real users
" Easy to use - but re-order improvements needed " Read More
" Great Family Portrait " Read More
" Two canvas pictures " Read More
" Excellent service provider " Read More
" Great color rendition! " Read More