Purposefully misleading

MyPicture.co.uk - www.my-picture.co.uk
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flin's review of MyPicture.co.uk - www.my-picture.co.uk

“Purposefully misleading”

★☆☆☆☆

written by flin on 26/06/2017

This company goes out of its way to mislead you in attempts to attract more orders. I wanted an enlarged print of an old photo for father's day, 4 days before father's day I searched and followed a link that said "Guaranteed delivery for father's day". I ordered my print and naturally expected it to turn up in time. It did not so I contacted mypicture.co.uk and they send me a link to a page that was still entitled "Guaranteed delivery for father's day" and then much further down the page it says if you order by these dates. This to me is deliberately misleading, in the world we live in user's cannot be expected to read all the terms and conditions and google certainly does not it will just find the bit that says "Guaranteed delivery for father's day". I have no doubt this is done on purpose and seems to me border line illegal. I would never use this company again.

Mypicture's Response to flin's Review

Written on: 03/07/2017

Dear customer,
thank you for your honest review. We would like to help you solve your problem. Unfortunately we don't have any of your contact data. Please write a short message with your Order number.
Our experts will immediately take care of your request. We're looking forward for your reply, your My-Picture-Team

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