Written on: 12/06/2013
I didn't like having to type in my whole address when creating an account - most web sites these days allow you to just put in your postcode and it comes up with a list of all the houses in that postcode (12 in our case) and you select your own house and that pre-populates the rest of the fields - ie - 2 clicks / fields instead of four or five.
Then the address appears in very old fashioned font.
Then - AFTER uploaded my image selection, I'd input the canvas details, options and had completed my new account details, the work I'd done was not visible to me in 'My account' / shopping basket, so I had to close the account, reopen it and since I could still see nothing, started over, only to find when i got back to the section to pay, the same canvas was in my 'basket' twice so I had to then delete the second one in order to complete the transaction - not a great start!
Then, I couldn't see anywhere to logout / sign out or close my account so am assuming that happens automatically when I close the page?
Apart from that the rest looks fine.
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Written by Rocknrollkyle
" Inacceptable service and defective canvas " Read More
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" Poor Customer Service " Read More