written by Aedan142 on 29/09/2016
I submitted an order for three 20x30 canvas prints last Friday. Monday morning, I received a proactive email this noting that 2 of the canvases I ordered had been submitted as 1.5" deep and the third at .75" deep. She was clarifying that was in fact what I really wanted. And it wasn't! Had she not contacted me, I would not have known until the wrong size arrived. I VERY much appreciate that she reached out to confirm and ultimately correct my order. Thank you! You made my day. :)
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