eGlobaL Digital Store Reviews - www.eglobaldigitalstore.co.uk

★★★★☆
3.8 / 5
1571
72% of users recommend this
  • Customer Service

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eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

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Latest Reviews

★★★★★

“Olympus 75-300mm f4.6-6.7 11 lens ”

Written on: 16/02/2016 by MEBO (1 review written)

Ordered on the 11th of Feb Received on the 16th of Feb ..Ordered through Ebay very pleased with the Service and the Price EXCELLENT A1+++++++… Read Full Review

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★☆☆☆☆

“Avoid this company, not worthy of the 1 star allocated.”

Written on: 10/02/2016 by bxLacroix165 (1 review written)

I ordered some headphones, in Nov. which were supposed to be in stock and on 1-2 days delivery. These were for my grandsons xmas present. 7 wks later still hadn't received them. So decided to cancel and get a refund. Inspite of several emails I got no response from eglobal and no refund. I had to get Paypal to sort it out. On researching this company, they have no phone number to contact and it looks like they are based in China, not the UK as their Website leads you to believe. Do not be… Read Full Review

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★☆☆☆☆

“NON DELIVERY OR COMMUNICATION”

Written on: 27/01/2016 by lindaj1950 (1 review written)

Ordered camera 14th Dec 2015 for delivery before xmas still waiting 27th Jan 2016 communication almost non exsistant no delivery date had to go to credit card for refund… Read Full Review

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★☆☆☆☆

“Avoid this Terrible company at all costs.”

Written on: 25/01/2016 by Bateman131 (1 review written)

Ordered headphones as they were showing stock on 1-2wks delivery. 8wks later still not received. Difficult to contact and don't respond in a professional manner.  Keep stringing me along saying goods stuck in customs etc. Only thing stuck is my refund, which they don't want to return. Put them in dispute with PayPal. Not worth the 1 star I have had to give them… Read Full Review

Goldtooth's Comment

Written on: 29/01/2016

I've had the same service do you have any contact details you can share with me please

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★★★★★

“Item as described, delivered quickly”

Written on: 23/01/2016 by ChristianSharp35 (1 review written)

I wasn't sure what to expect but I have to say I was pleasantly surprised. The phone has been delivered within few days. When I have received it, I was happy to confirm everything has been exactly as stated. I am really pleased with my purchase and in fact I went on to purchase my second phone from eGlobal. My only negative would be those pop ups on the website, they don't exactly inspire confidence and somehow I find they lower my confidence in the website. Many thanks!… Read Full Review

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★☆☆☆☆

“Purchased an Nexus 5x 12 December money was taken a...”

Written on: 03/01/2016 by wkEmery133 (1 review written)

Purchased an Nexus 5x 12 December money was taken a couple of days later. Never received product, tried contacting was unable to use online chat( it doesn't work) no email address, you are issued a ticket for them to contact you. Told product has been shipped using DPD but they never received anything. They aren't even in the UK its bloody China. I was lucky I paid on my visa card,so I rang the credit card company and got my money back. Please beware all is not what it seems… Read Full Review

Goldtooth's Comment

Written on: 29/01/2016

Had same service terrible hoe long did it take for you to get money back

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★☆☆☆☆

“Worst Company ever - Avoid like the plague”

Written on: 21/12/2015 by Tonybuk1971 (1 review written)

I ordered an Macbook Air laptop from this company late December thinking I was getting a good deal. Was advised that I would have my goods no later than the 4th December 2015. 4th December came and no delivery, so I contacted the carrier to be told that they needed an email confirming what the goods were. Sent the email and followed up with a call only to be told that the seller had stated on the paperwork that the goods had been declared as a Camera costing £13 and not a laptop at £650, as… Read Full Review

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★☆☆☆☆

“Awful Experience with this Chinese company”

Written on: 10/11/2015 by TheBastow (3 reviews written)

I ordered an £224 camera from eGlobal UK - and it arrived severley damaged. The likelihood is this happened in transit, but my experience of trying to claim a refund has been horrendous. eGlobal have been of appauling. I must have sent them over 50 emails to which they responded to only a handful. In order to claim a refund they had to contact the courier and request this on my behalf. For some reason they would't do this. Eventually after 2 weeks of chasing them they got round to doing this… Read Full Review

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★★★★★

“excellent!!!”

Written on: 29/10/2015 by fzColeman249 (1 review written)

Bought a sigma lens of them, from ordering to receiveing,with detailed tracking took 4 days from hk!!!! Was expecting about 10days well packed and totaling saving of £130!!! Highly recommended!… Read Full Review

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★★★★★

“Outstanding”

Written on: 25/07/2015 by 415Pennington (1 review written)

Obviously I can only speak from my experience. Communication was first rate from confirming order to detailing delivery including carrier. I bought a Canon lens - 24-105 L (white box). Packaging was superb, everything exactly as described, delivery within a few days, saving several hundred pounds, no manual, you can download from internet, I think they said on the site. Perfect, very happy… Read Full Review

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★★☆☆☆

“Not a UK product!”

Written on: 12/05/2015 by nicolapezzi (3 reviews written)

Like many others I bought a mobile phone thinking it would be a UK one, their website clearly says UK everywhere, including the email address they use for correspondence. I was lucky enough not to be charged import duties or any other tax, delivery was quick but the mobile phone is the Asian version. I am lucky that my provider (3) uses frequencies which are compatible but it would not work with other UK providers. Also I understand there is an issue with warranty and I could not register the… Read Full Review

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★★★★★

“Absolutely brilliant service”

Written on: 24/12/2014 by Porterfield101 (1 review written)

Item ordered 18/12/14, dispatched from Hong Kong the next day, tracked through Saudi Arabia, Germany and Stansted. Delivered by UPS at 15.00 on the 22/12/14… Read Full Review

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★☆☆☆☆

“Do not buy from eGlobal uk”

Written on: 04/11/2014 by barannie (2 reviews written)

Do not be fooled by this company. I purchased a Samsung Galaxy Tab 10.5. I mistakenly ordered from them thinking it was a website I had used before so did not make my usual checks. I tried to cancel the transaction within minutes of my online purchase but could not open the link. The device arrived within days from China. The invoice was for Camera Parts £11 no serial number of the device. This is how they fraudulently avoid Duty & Vat. I also had no written Warranty nor Terms and… Read Full Review

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★☆☆☆☆

“Do not buy from eGlobal uk”

Written on: 04/11/2014 by barannie (2 reviews written)

Do not be fooled by this company. I purchased a Samsung Galaxy Tab 10.5. I mistakenly ordered from them thinking it was a website I had used before so did not make my usual checks. I tried to cancel the transaction within minutes of my online purchase but could not open the link. The device arrived within days from China. The invoice was for Camera Parts £11 no serial number of the device. This is how they fraudulently avoid Duty & Vat. I also had no written Warranty nor Terms and… Read Full Review

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★★★★★

“delivered product as promised”

Written on: 06/09/2014 by Paxtonw1967 (1 review written)

I ordered a Samsung Galaxy TabS. It was considerably cheaper than other sites, and whilst I had concerns about 'global procurement and delivery' I should not have been. It arrived within 3 days, and worked a treat. Overall great value and service and I will use them again… Read Full Review

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★★★★★

“Superb Service !!!”

Written on: 30/08/2014 by dwJackson303 (1 review written)

Ordered a Fuji X20, got it within 4 business days (had to wait 1 more day because DHL missed my VAT payment receipt). The camera cost me total £282.00(camera £237 + Vat £55), which is minimum £50 lower then any camera websites/stores in UK. Great deal, superb communication and delivery time. Really satisfied and looking forward to order more !!… Read Full Review

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★★★★☆

“Does what it says on the tin!”

Written on: 12/08/2014 by Kenyon183 (1 review written)

I ordered an iPad Air. It arrived within 4 business days. Yes, I had to pay import (VAT) duty on it but that was made perfectly clear before I bought it. Sadly, few people seem to read the detail and only focus on the headline and then are surprised when they are asked to pay import duties. The product was still £40 less than in the UK… Read Full Review

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★☆☆☆☆

“Incompetent”

Written on: 12/08/2014 by YosefCollins18 (1 review written)

Ordered a product hat was showing in stock. Three weeks later I'm still chasing them for a delivery! I have to correspond as they haven't bothered. Would not use again, plenty of other places on the internet to buy the same products… Read Full Review

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★☆☆☆☆

“Hidden import charges from a .co.uk website!!!”

Written on: 16/07/2014 by Matt_Statter (1 review written)

DON'T BUY FROM THIS COMPANY!!! They sell themselves as a .co.uk company but they will hit you with massive hidden importation and duty fees, also DHL add a bit on top for themselves as an admin fee - they must both be in this big scam together. When I explained my unhappiness with these added charges they referred me to a couple of points that they had written on their T&C's. Here's my point, when I buy from someone like Amazon.co.uk I don't feel the need to go looking for any information on… Read Full Review

Barannie's Response to Matt_Statter's Review

Written on: 07/11/2014

Totally agree with comment on reviews. My review has been deleted with others and is under investigation. They require proof of purchase which I have sent them. These are the bad reviews and they will be eventually be archived. I suspect Fraudulent company deceiving the public by archiving bad reviews. This company has been reported to the Chinese authorities

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★★★★★

“Two purchases so far more to come from me”

Written on: 10/07/2014 by Daleyap170 (1 review written)

Firstly bought the Samsung S3 7" tab lite as a test purchase to see what the service was like. Ordered on the Friday and 6 days later the courier was making a delivery. Very happy. So I then ordered the Canon 70D with a 18-55 IS STM lens on the following Friday and 9 days later or 6 working days, which was actually 5 working days in HongKong, my new camera arrived. Saved over 400 Euro compared to Irish prices. Questioned the need for id to be produced initially, but blanked out account… Read Full Review

Dishonestjohn's Comment

Written on: 11/07/2014

I note that you mention Ireland - it will not be so good once your Customs cotton on to the crime that this company is perpetrating. In the UK all their shipments are under scrutiny due to undervaluing and missdescription.

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