eGlobaL Digital Store Reviews - www.eglobaldigitalstore.co.uk

★★★★☆
3.8 / 5
74% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

Latest Reviews

★★☆☆☆

“Why hide facts”

Written on: 14/04/2014 by Stanley227 (1 review written)

I bought a camera for my daughters 18th birthday and while it was a good price, easy to do and delivered promptly the whole experience was spoiled by my employer receiving an invoice from DHL for the VAT of £58.21 + £10 administration. When I checked with eGlobal they sent me a stock email pointing out a paragraph in the small print. DHL said they invoiced my employer because that was the delivery address and are currently deciding whether they need to charge me for raising an invoice to me… Read Full Review

Report this review
★★★★☆

“Audio Technia ath anc9 headphones”

Written on: 11/04/2014 by 230Kirkland (1 review written)

Ordered these headphones on line and they arrived 1week later boxed well packaged and perfect. Saved £60 after paying import duty, best UK price £210, eGlobal price £117.99 + £30 import duty and admin charge. A quick check of the web page and you realise import duty will be due. A quick call to HMRC will tell you how much you will have to pay. Would definitely use this supplier again without hesitation. Only reason I gave 4 stars was due to no mention of extra charges up front. Order… Read Full Review

Report this review
★★★★★

“Rapid delivery. No hidden tax”

Written on: 08/04/2014 by 367Kennedy (1 review written)

I ordered a Nikon D3200 body at a price far cheaper than was available in the UK. It arrived 38 hours after placing the order. No tax demands either… Read Full Review

Report this review
★☆☆☆☆

“Stay away from them”

Written on: 07/04/2014 by JoeAntony (1 review written)

Other than in a small print in their Terms and condition, they havnt mentioned anywhere they are a company based in Hong Kong and you have to pay import duty. They attract customer with cheap price and you will end up paying much more than a UK seller when you have to pay the import duty. if you havnt accept the delivery, you will waste lot of money since they charge admin fee and returned postage charges… Read Full Review

Report this review
★★★☆☆

“Silly people”

Written on: 07/04/2014 by Ashbyyq95 (1 review written)

After hearing about this website and reading some of the reviews on here about eglobaldigitalstore.co.uk and the VAT charges i had a quick browse on the website. Took no more than a few minutes to find written details regarding the VAT and import charges that everyone is complaining about. It clearly states on the site the company is based in Hong Kong and international orders are subject to additional charges payable by the buyer. "*VAT Charge May Apply When ordering goods from… Read Full Review

Report this review
★☆☆☆☆

“They mislead customers by showing attractive price on...”

Written on: 02/04/2014 by DominikGoode (1 review written)

They mislead customers by showing attractive price on their website. but actually you more than the UK high street price. after the order you will received receive a text from DHL stating that you need to pay 20% of the item value as customs and VAT then only you could get the delivery. They are tax evaders as well. This company is registered in UK but they are not paying any VAT in UK and this company director occupation is a student. They are criminals. BEWARE of eglobal digital store … Read Full Review

Report this review
★★★★★

“Reliable seller”

Written on: 02/04/2014 by zgorcea (1 review written)

Hello, i purchase my Canon 60D last year when i don't have to pay some other tax apart the price for the item you see on website, it was very cheap compare with UK prices, same product for less money brilliant, i was dissapointed with my next purchase canon lens 18-200 when i have to pay extra £86 for duty tax and VAT, in this case it was cheaper to buy from UK, now just i waiting for my canon speedlite 430EX II where i hope with duty tax and VAT i will pay less than to buy from UK, i continue… Read Full Review

Report this review
★☆☆☆☆

“SCAM! pretending to be UK company; misleading customers”

Written on: 01/04/2014 by EllaM (1 review written)

Has a uk domain (co.uk), does not inform you of being HongKong-based (no mentioning of international delivery or potential customs duties throughout the check-out process). Afterwards defensive, refusing to admit they are providing misleading info and not willing to reverse the transaction. They do suggest to refund you after charging you 15 pounds for that and the shipping fee is non-refundable. The camera price was stated as 265 pounds, plus 15 pound delivery. DHL asks for 63 pounds duties… Read Full Review

Ellam's Response to EllaM's Review

Written on: 02/04/2014

An update: after a lengthy discussion (heated one!) with Paypal I got the full refund and, according to Paypal, it was the seller who did it. Thank you for that, but please be transparent and do inform customers about international shipment and subsequent associated charges during the checkout process. still will not buy from them again and cannot recommend as a seller unless one is prepared to buy from hong kong (the company shipped the item the day before making the order so cannot fault them on shipment). another positive point: although we could not resolve the problem without Paypal's dispute centre's involvement, the seller did respond promptly to emails and enquiries when i contacted them.

Reply to this comment
Report this review Read 1 Comment
★★★★☆

“After a week long email exchange, I received my...”

Written on: 29/03/2014 by Priceey354 (1 review written)

I ordered a digital camera through eGlobal website mainly because of a good price. After I placed my order I learned they require copy of my ID and a bill sent to my address to verify my order. I found this to be far beyond online shop standard practice, as it looks like someone in Hong Kong is creating a nice big database with private data from European customers... I refused to provide these data and exchanged a number of emails figuring out, how else can I verify my order. After a week long… Read Full Review

Report this review
★★★★★

“stop winging”

Written on: 29/03/2014 by davefly (1 review written)

any one who orders from abroad is liable for duty not the seller but our government applys it. so my order was fast professional and incurred tax but saved me £150.oo so I say good deal and I did see it was hong kong based I will use them again… Read Full Review

Report this review
★☆☆☆☆

“This is a rip off”

Written on: 28/03/2014 by Bazzwell (1 review written)

they claim to have cheap prices But after your hit with VAT and Duty by the delivery Firm it cost just the same to order from the us LET ME STATE CLEARLY THE PRICE YOU SEE IS NOT THE PRICE YOU PAY!!!!! YOU WILL GET A CALL FROM THE DELIVERY COMPANY ASKING YOU TO PAY AN EXTRA 20% !!!!! THIS WILL HAPPEN STAY WAY CLEAR!!!!!!!!!!!! if you get in touch with this company they will they are not interested and will charge you to return the item £15 LUCKLY I PAID THROUG MY CREDIT CARD SO IM… Read Full Review

Report this review
★☆☆☆☆

“Avoid This Store”

Written on: 28/03/2014 by PhuquedOffCustomer (1 review written)

After receiving my Asus Tablet from them I was sent a bill for import tax which I was not advised I would have to pay. The manuals and warranty were all written in Taiwanese, which needless to say I do not read. later when the device became faulty and I wanted to return it for a warranty repair it became very difficult to obtain any assistance from them. Now they ar simply saying I should send it back to Hong Kong for them to examine. They are not offering any post or packaging costs, and I… Read Full Review

Report this review
★★★☆☆

“not worth buying cos extra to pay duty/vat in uk!!!!!”

Written on: 28/03/2014 by tiVargas238 (1 review written)

Egobaldigitalstore is not real company name its ace photo co hk.!!! Problem is all prices are cheap but end up paying duty and vat in uk by dhl. They won't refund.for duty/vat!!. You better off find somewhere else. DigitalRev in Hong Kong can refund duty and vat. I wont bother buy again with eGobaldigital. … Read Full Review

Report this review
★☆☆☆☆

“AVOID!!”

Written on: 28/03/2014 by Jaelynn81 (1 review written)

Pretending that they are a UK based company and after you place your order you realize that they are based in Hong KOng and you have to pay for Customs and VAT 25% of the price. That makes it the most expensive store to buy from. And a very long time to be delivered. Avoid this store!… Read Full Review

Report this review
★☆☆☆☆

“Digital SLR price”

Written on: 26/03/2014 by dwFuller68 (1 review written)

For some time I have been looking for a replacement DSLR, then I noticed this site selling what would be my camera for £250 cheaper than the UK, previously all my online purchases have been from the UK, So I placed an order from the item in stock, 6 days later no notification that it had been shipped after contacting them via email they stated " item not in stock will dispatch as soon as obtain new stock" 2days later email stating it had been shipped, great it's on it's way. A further 2 days… Read Full Review

Report this review
★★☆☆☆

“Hidden costs ”

Written on: 25/03/2014 by chocmonkey (1 review written)

My first shopping experience with these guys was great. I bought a phone and it turned up quickly with no extra costs. Great, so i thought i've use them again to buy and iPad. Not so great this time. Day after it was dispatched i got a text saying i owed £83.90 in duty and VAT! Still worked out £40 cheaper than buying one in the shops but was £80 more than i was planning to spend. Would've gotten a lower spec model for less money had i known. If they made the additional costs clearer on… Read Full Review

Report this review
★☆☆☆☆

“Underhand”

Written on: 25/03/2014 by CamronBarnes (1 review written)

If you have to refer to the terms and conditions, you're onto a loser. Never will I use you again… Read Full Review

Report this review
★☆☆☆☆

“Hidden costs”

Written on: 24/03/2014 by Jayleen188 (1 review written)

I bought a Kindle Paperwhite advertised at £92.99. What isn't shown is that duty and VAT were another £24. I have refused to accept delivery because I can buy the same item from Amazon for £99, an overall saving of £18. I won't be buying anything else here… Read Full Review

Report this review
★☆☆☆☆

“Hidden UK VAT/Duty charges - Read the small print”

Written on: 21/03/2014 by Bettyboo268 (1 review written)

Please read the small print if you purchase from this company, their items are shipped from Hong Kong and UK VAT/Duty is not included in their web prices. I paid £198 for two Kindles and then three months later received an invoice from DHL for £45.99 customs clearance charges and VAT. which I have to pay. What looked like a good deal turned out to be more expensive than if I had gone to most of the UK based electrical high street stores. I did try to phone eglobal using the London telephone… Read Full Review

Report this review
★☆☆☆☆

“Do not buy from "eglobal digital store"”

Written on: 20/03/2014 by Jayvion59 (1 review written)

Do not buy from "eglobal digital store" - they will not tell you this on the product page next to the price but the prices you see are not final. Vat and customs duty will be added because they ship their products from Hong Kong. Also, you will not have local warranty. I bought a phone from them for an advertised price of £302 - I ended up paying another £72… Read Full Review

Report this review
overview