Good Communications & Product as specified

★★★★☆
3.8 / 5
72% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Guest's review of eGlobaL Digital Store - www.eglobaldigitalstore.co.uk

★★★★☆

“Good Communications and Product as specified”

Written on: 29/10/2013

The queries raised about the company and the warranties were speedily addressed and the answers helpful. Delivery of the products took slightly longer to come than expected. The products arrived safely and found to be working satisfactorily. (Small issue: when looking through eGlobal website found that on the website would often freeze).

  • Sony A65 plus SD Cards

    Goods purchased & cost

  • Up to a week late

    Delivery

  • Customer Service

  • Quality of website

  • Value For Money

Irpdb's Comment

Written on: 02/11/2013

The product was received as new and are working well.
BUT there have been 2 issues:
(a) As stated above the delivery came later than advised
(b) I HAVE NOW RECEIVED AN INVOICE FORM THE COURIER FOR £21.34. THE REASON GIVEN THE H.M.REVENUE & CUSTOMS REGULATIONS THIS CHARGE IS MADE FOR ANYTHING BOUGHT OVER THE INTERNET FROM ABROAD AND EXCEEDS THE VALUE OF £15.00. IT WAS UNDERSTOOD FROM EGLOBAL THAT THEY COVERED ALL TAXES AND DUTIES !!!

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